Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for!
Job Role: Night Concierge (Women's Refuge)
Salary: £24,260 per year
Hours: 10:00 PM to 08:00 AM, on a 4 on 4 off basis
Contract type: Permanent
Location: Weymouth
Additional information:
* Flexible rota-based working hours between 10:00 PM and 08:00 AM, including weekends and bank holidays.
* Please note, due to the nature of this service, applications are open to women only, in accordance with the provisions of the Equality Act 2010.
The Role:
Haven is a warm and welcoming 6-bed refuge in the Weymouth area, providing a safe and supportive space for women who have experienced rough sleeping and face a range of challenges, including mental health struggles, substance misuse, and domestic violence. Our dedicated team is here 24/7, offering compassionate support to help women rebuild their lives and move towards independence.
We're looking for a dedicated team member to provide an on-site presence at our supported accommodation, covering overnight and weekend shifts (10:00 PM - 8:00 AM). This is a lone-working role, ensuring the safety and security of the building and its occupants while also fostering positive relationships with the local community. You'll also be responsible for maintaining accurate records, such as occupancy stats and project logs, in line with quality standards. Flexibility is key, as you may be required to work at other locations within your designated area in the future.
If you're passionate about helping others and making a positive change, this role is for you!
Responsibilities include:
* Provide an on-site presence, which includes overnight waking cover as required by the service, to maintain the safety and security of the building, facilities and clients.
* Escalate critical incidents to the tier 2 on-call support.
* Supervise the entry and exit of the building, for the tenant's security and safety.
* Maintain full and accurate logs of the events during the shifts.
* Ensure that administration is done promptly and to a high standard using the electronic case management systems, with detailed, concise and accurate records.
* Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.
Qualifications / Requirements:
* No experience required as full training will be provided, although previous work in either social housing or care would be beneficial.
There are many great reasons to join our team!
* Great opportunities for career development and free monthly training sessions from experienced facilitators.
* Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme.
* 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff).
* 30% staff discount at Julian House charity shops.
* 20% staff discount at Julian House bike workshops.
* For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands.
* A generous and competitive pension scheme.
* Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme.
* A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
* 6 weekly Reflective Practice sessions from objective, external facilitators.
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch
If you have any questions about the Night Concierge role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out! #J-18808-Ljbffr