Macildowie are seeking a Client Service Administrator for well-established law firm in Stoke-on-Trent. This role is perfect for a self-driven and resilient individual who is able to work in a pressurised environment.
The ideal candidate will have previous experience in data input, dealing with enquiries and managing multiple tasks at once. Experience within the legal industry is essential.
Working Hours: 9:30am - 5:30pm (Monday to Friday).
Salary: Up to £25,000 dependant on experience.
Please note that this role is a full-time, on-site role.
KEY RESPONSIBILITIES:
* Delivery of a first class client experience
* Answering and responding to enquiries via phone, email and our website
* Gathering the necessary information for new conveyancing enquiries to enable you to provide a cost estimate to clients and guide them through the initial stages of the conveyancing process
* Helping to maintain existing client relationships through effective communication
* Transferring of clients' records efficiently and accurately to the legal departments
REQUIRED EXPERIENCE:
1. High level of accurate data input, data management and word processing skills
2. Previous legal secretarial experience would be beneficial but full training will be provided
3. Exper...