Bell Integration has been in the business of helping companies establish, maintain and grow their IT services since 1996. Our team of hardworking professionals deliver Bell Integration’s multiple services all over the world, and they do it with unmatched efficiency and enthusiasm. We continue to grow and have over 900 permanent staff employed at our offices in London, Portsmouth, Wokingham, Glasgow, Hyderabad, US, Slovakia and within many of our customers’ sites. Our heritage is in helping businesses to operate their critical technology in a more cost-effective manner, while improving effectiveness in areas such as customer engagement and operational responsiveness. The purpose of this role is to ensure Bell has adequate capacity to ensure timely services-related billing and to raise purchase orders for Passthrough Projects / contractors. Processing and maintenance of services billing for MW, CIS and AI in Business Central via DandOBilling mailbox (this consists of setting up new Projects/Orders, processing Invoices and closing down Projects/ Orders as required) Maintaining Billing Tracker with processed Invoices and Purchase Orders Directing the above invoices to Customer accounts payable contact email addresses (where no customer portal exists (note below)) and uploading Invoices to Beeline / Fieldglass for State Street and Citigroup Passing BC invoices to Credit Control for customers who have their own invoicing portals (e.g. Vodafone, Deutsche Bank etc.) Reviewing and updating remittance advice for Credit Control (mainly State Street / MUFG) Assisting Credit Control with query resolution for MW, CIS and AI billing Assisting PMO Billing Analyst with query resolution Raising POs for Passthrough with MW and CIS Maintaining process documentation related to the above Knowledge Importance of billing and cashflow to company health Working knowledge of Business Central (desirable) Skills Good attention to detail Strong IT skills. Advanced MS Office user – in particular Excel. Strong organisational skills, with the ability to maintain complete and accurate records Good oral and written communication skills Experience Experience in handling billing for a services organisation (desirable) variety of internal stakeholders Experience of CRM (customer relationship management) and PSA (professional services automation) tools is desirable. Behaviours Ability to manage shifting priorities, demands and timelines effectively prioritising and executing tasks Able to follow process and quick to pick up new processes (once they have been demonstrated) Ability to work without direct supervision (again, after suitable induction and training) Proactive, ‘can-do’ attitude required What we care about: At Bell, we believe that we are stronger together, and promote an open, collaborative culture where everyone is encouraged to be involved in the shaping of our business. We value diversity We seek to employ a workforce representative of the markets that we serve and work hard to ensure that all of our staff have the opportunity to thrive within a friendly and inclusive environment. Why join Bell: Why join bell: We prioritise internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Competitive Salary Flexible remote working A generous company pension 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Healthcare and dental insurance Life assurance Cycle to work scheme A diverse and inclusive work culture Modern vibrant workplaces Exclusive discounts with major retailers, discount gym memberships and access to our wellness centre