Job Title
A Know-Your-Customer (KYC) Quality Control (QC) Analyst plays a crucial role in shaping the future of banking by supporting Wholesale Onboarding with day-to-day processing, reviewing, reporting, and issue resolution.
To excel in this position, you should possess:
* Demonstrable KYC experience.
* Attention to detail and proven task prioritization skills.
* Flexibility and effective time management.
This role involves assessing critical skills relevant for success, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job-specific technical skills.
Purpose of the Role
To support Wholesale Onboarding with day-to-day processing, reviewing, reporting, and issue resolution.
Key Accountabilities
* Support day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing, reporting, and issue resolution.
* Collaborate with clients and front-office teams to gather customer due diligence information/evidence for onboarding or refreshing client KYC.
* Collaborate with cross-functional teams to align and integrate Wholesale Onboarding processes.
* Identify areas for improvement and provide recommendations for process changes.
* Develop and implement Wholesale Onboarding procedures and controls to mitigate risks and ensure operational efficiency.
* Develop reports and presentations on Wholesale Onboarding performance and communicate findings to senior stakeholders.
* Stay up-to-date with industry trends and developments to implement best practices in Wholesale Onboarding.
* Participate in projects and initiatives to improve Wholesale Onboarding efficiency and effectiveness.
Analyst Expectations
* To perform tasks in a timely manner to a high standard, driving continuous improvement.
* Requires in-depth technical knowledge and experience in their assigned area of expertise.
* Thorough understanding of underlying principles and concepts within the area of expertise.
* Leads and supervises a team, guiding professional development, allocating work requirements, and coordinating team resources.
* Demonstrates leadership behaviors to create an environment for colleagues to thrive and deliver excellent results.
* Develops technical expertise in their work area and acts as an advisor when necessary.
* Has an impact on related teams within the area.
* Partners with other functions and business areas.
* Takes responsibility for end results of team's operational processing and activities.
* Escalates breaches of policies/procedures appropriately.
* Embeds new policies/procedures adopted for risk mitigation.
* Advises and influences decision-making within own area of expertise.
* Takes ownership of managing risk and strengthening controls.
* Maintains and builds understanding of how sub-functions integrate with the function, alongside knowledge of organization's products, services, and processes.
* Demonstrates understanding of how areas coordinate and contribute to organizational objectives.
* Makes evaluative judgments based on factual information, paying attention to detail.
* Resolves problems by identifying and selecting solutions through acquired technical experience and precedents.
* Guides and persuades team members and communicates complex/sensitive information.
* Serves as a contact point for stakeholders outside the immediate function and builds a network of contacts.
All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, our moral compass. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.