Eden Scott is delighted to be working in partnership with the University of St Andrews, ranked as the top university in the UK in The Guardian Guide 2024, and The Times and Sunday Times University Guide 2024. The Complete University Guide 2024 ranks St Andrews as the top university in Scotland, and fourth in the UK.
We are working with their Residential and Business Services unit. This team administers and manages approximately 4300 catered and self-catered student residential places over 13 sites in St Andrews. The department is the largest operational unit in the University, employing approximately 400 staff in a variety of different roles. In addition to providing these services during term time they also run a number of cafes and bistros, provides conference, hospitality and catering services, services events such as receptions, buffets, formal dinners and weddings, provides accommodation for groups and holiday makers during the summer and co-ordinates the hospitality for Graduation ceremonies twice per year.
They are looking for an additional Residential Services Manager to join the team, this role is responsible to the Deputy Director of Residential and Business Services for the delivery of a high-quality service and day to day management of the accommodation and related facilities and service in specified buildings, both during semester and vacation operations, and including their financial and operational efficiency. Residential Services Managers (RSM) are responsible for annual expenditure budgets of between £300k and £2m.
Key responsibilities are varied and include Customer Service and Service Delivery, Staff Management, Health and Safety, Compliance and Quality Assurance, Problem Solving, Finance and Property Maintenance and Project Management.
Applying candidates must have the following experience:
1. Operational experience of running a large, multi functional or multi discipline facility ideally in a University, higher education or large youth centre or similar.
2. Staff management and teamwork
3. Budget/financial management
4. Good, sound knowledge of Health and Safety in the workplace
5. At least 5 years general administrative experience.
This role during term time will be Monday to Friday office hours however, during the summer the post holder will work 5 days out of 7.
This role offers an excellent competitive salary within a range of £37,099 to £44,263 generous company benefits which include 39 days holiday and a generous University pension.
Eden Scott is working exclusively with their client on this vacancy, so to be considered for this exciting opportunity with a truly iconic employer, please submit your CV online and for an informal chat or to receive the full role information pack and job description please call Sally on 07776 662506.
Closing date is 5.00pm Thursday 5th September 2024
Interviews for shortlisted candidates will be w/c 16th September 2024