Job summary To provide a comprehensive medical secretarial service to the Urology Clinical Nurse Specialists and supporting teams within designated specialty area. To work collaboratively with other medical secretarial colleagues to ensure clinical correspondence is produced and distributed within acceptable timescales. The post holder will carry out his/her duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality be maintained at all times Main duties of the job Principal Duties & Responsibilities General Coordination/Organisational Activities 1. Receipt, circulation and dispatch of post, taking action where appropriate by obtaining medical records, other associated documentation and drafting of correspondence. 2. Deal with new referral letters, and GP letters and action as appropriate by ensuring that these are correctly processed via the appropriate channels, i.e. Outpatient Booking Team, in accordance with triaging by the clinical nurse specialists 3. Assist in the rearrangement of clinical activity for annual leave etc. (out-patient clinics, health and well-being sessions), by liaising with the appropriate members of staff within the Trust. 4. Assist in the collation of information for reports, for example risk and complaint management etc. 5. Planning and organising a number of conflicting tasks and priorities at the same time still meeting challenging deadlines. 6. Prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision. About us At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise. Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk) Date posted 20 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Part-time Reference number 253-0325-7048758 Job locations Russells Hall Hospital Pensnett Road Dudley DY1 2HQ Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Job description Job responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Person Specification Qualifucation & Education Essential OCR/RSA II Typing or equivalent Medical Audio Typing/ Transcription GSCE or equivalent at Grade C or above in English Language. Desirable AMSPAR Diploma. ECDL (European Computer Driving License). Knowledge of hospital Patient Administration System(s) Knowledge & Training Essential Knowledge of medical terminology. Proficient in the use of Microsoft Word. Willing to undertake training to meet the requirements of the role, in an ever changing NHS. Desirable Proficient in the use of Microsoft Office packages (ie, Outlook) Evidence of researching position applied for Communication & Relationship Skills Essential Ability to work as part of a team. Effective oral and written communication skills Desirable Previous experience as medical secretary Planning & Organisational Skills Essential Flexible and adaptable Reliable Person Specification Qualifucation & Education Essential OCR/RSA II Typing or equivalent Medical Audio Typing/ Transcription GSCE or equivalent at Grade C or above in English Language. Desirable AMSPAR Diploma. ECDL (European Computer Driving License). Knowledge of hospital Patient Administration System(s) Knowledge & Training Essential Knowledge of medical terminology. Proficient in the use of Microsoft Word. Willing to undertake training to meet the requirements of the role, in an ever changing NHS. Desirable Proficient in the use of Microsoft Office packages (ie, Outlook) Evidence of researching position applied for Communication & Relationship Skills Essential Ability to work as part of a team. Effective oral and written communication skills Desirable Previous experience as medical secretary Planning & Organisational Skills Essential Flexible and adaptable Reliable Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Dudley Group NHS Foundation Trust Address Russells Hall Hospital Pensnett Road Dudley DY1 2HQ Employer's website https://www.dgft.nhs.uk/ (Opens in a new tab)