University College London Hospitals NHS Foundation Trust
This is an exciting opportunity for someone interested in working in both a training and digital healthcare role to support our Electronic Health Record (Epic) system which went live in April 2019.
We are looking for a skilled, experienced and enthusiastic Senior Principal Trainer to join our innovative Epic Training team.
Patients are at the centre of everything we do. Our Electronic Health Record - Epic - helps to ensure that we continue to get better at delivering services and treatment plans designed around patient needs. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time.
Main duties of the job
As a Senior Principal Trainer, you will design and deliver Epic training to staff across all professions. A good understanding of key clinical workflows and terminology is therefore required, with clinical experience desirable.
You will lead on the design and delivery of allocated Epic training courses; help create Epic eLearning; assist with quality improvement projects relating to Epic design and implementation; work closely with specialist leads and educators, and be part of the Epic superuser community we have here at UCLH. As part of this role, you will also need to undertake and complete a formal Epic qualification.
This role will include designing and delivering Cogito, Reporting and BI (including PowerBI) Training to RNOH & UCLH. This role will work closely with our Business Intelligence Team.
We are looking for a friendly, enthusiastic team member who can adapt to this fast-paced and broad role. Applicants will require strong analytical skills and the ability to troubleshoot and adjust priorities quickly to the rapidly changing needs of a large teaching hospital.
Please be aware as part of the selection process, candidates will need to undertake and pass the Epic Aptitude Test. Candidates who do not pass the test will unfortunately not be considered for the role, due to the requirements and standards set by our EHRS supplier (Epic).
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites.
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Person Specification
Knowledge and Qualifications
* Educated to degree level (or equivalent professional qualification/experience), plus higher professional clinical/management experience or qualifications at master's level
* Good knowledge and understanding of NHS clinical, administrative and operational workflows
* Hold (or be willing to work towards) technical configuration accreditation following the EHRS provider's training programme
* Specialist knowledge of EHRS including Epic certification
Experience
* Experience of build, configuration and testing on the Epic training environment
* Experience of principles and procedures of software development and associated standardisation principles
* Experience of delivering training to Groups, both in person and virtually
* Previous NHS or Healthcare experience
* Previous experience of working within a complex, change-driven environment
Technical Skills and Abilities
* Ability to understand complex problems, analyse and document workflows and current practice, identifying opportunities for change
* Proficient in Ms Office applications (Teams, Word, Powerpoint and Excel)
* Strong interpersonal skills, effective communication and follow-up skills
* Able to communicate effectively with colleagues and at all levels of the organization, both verbally and writing
* Ability to communicate technical concepts in simple/non-jargon terms so that end-users can understand
* Ability to support and reassure delegates and end-users who may be struggling to use the system, deploying tact and diplomacy where required
* Ability to communicate confidently and credibly with senior management
* The ability to lead meetings, prioritise tasks and resolve conflicts
Other
* Sound organisational skills; ability to prioritise demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines
* Ability to promote team collaboration and development
* Resilient approach and flexible attitude to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University College London Hospitals NHS Foundation Trust
Head of Training, Adoption & Communities
£61,927 to £68,676 a year Per annum inclusive of HCAS
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