Our client is looking for a Tax Administrator to support the team in ensuring the consistent delivery of high-quality Self-Assessment Services. This role requires the Tax Administrator to maintain a professional company image while demonstrating the motivation and commitment needed to achieve set targets. For the right candidate this role offers long term progression, and the company offers exams support for those wishing to further their studies.
Key Responsibilities:
* To build and maintain effective relationships with potential clients and existing customers, by use of appropriate questioning, clarification and language.
* To communicate courteously with all customers by telephone and email, progressing issues and queries to a successful conclusion at the earliest time.
* To speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues.
* Administrative support to the team, including communicating with clients by phone and email.
* Learning basic book-keeping; recording transactions including sales, purchases, income, receipts and payments by our clients.
* To ensure that all databases are kept up to date with progressing work and client details.
* To ensure that all departmental records (paper and electronic) are kept in accordance with good practice and Data Protection standards.
* To follow and wher...