Job introduction Job title: Service Manager – Family Hubs and Children Centres A bit about us: Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront, and our beautiful green spaces – there’s really something for everyone Liverpool has a strong infrastructure of children’s centres and are one of 75 local authorities nationally who are developing a family hub approach to effectively delivery services for children and families. We are also leading and managing the large extension of the early years’ entitlement to eligible children from 9 months upward, as well as increasing wraparound provision for primary aged children. We are seeking to recruit two experienced Service Managers to lead strong, busy teams in order to improve outcomes for the city’s children and their families. These posts will work within a diverse and exciting service area, which includes children’s centres, family hubs, and early years. The role : As a Service Manager, you will lead and ensure effective service delivery, translating the strategic vision into clear objectives and initiatives and aligning with other key strategies across the city, e.g., the neighbourhood model Our Service Managers will strengthen and build on new and existing relationships with internal and external partners to enable better outcomes for the children and their families You will deliver a performance driven culture through service excellence, people planning, and financial and budget management As a Service Manager, you will facilitate strong, direct, and effective communication and involvement with all stakeholders, including children, young people, and their carers in improving and developing service provision Our offer to you: 35 hour working week with hybrid working model At least 31 days holiday, plus bank holidays, rising to 35 after 5 years’ service (pro-rata if part time) – option to purchase further days Agile working – A “Flexibility First” approach to agile working where flexibility is the norm rather than the exception Part of the Local Government Pension Scheme – option to join the AVC Scheme Progression – opportunities and training through a wide range of high quality learning Health and Wellbeing – offer including Employee Assistance Programme Cycle to Work and Travel Pass Schemes Drive Time – a salary sacrifice car lease scheme Family friendly policies with enhanced leave Discounted gym memberships Employee Volunteering Scheme Medicash Next steps: Closing date: midnight on Monday 3rd March 2025 If you would like to talk to a member of the team about these vacancies or have an informal discussion, please contact Claire Campbell, Head of Service, via claire.campbellliverpool.gov.uk. Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitmentliverpool.gov.uk Although we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad. We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible. Watch our recruitment video and see what life is like working at Liverpool City Council