Direct message the job poster from Milk Machine
Milk Machine is seeking a new Head of Production and Operations
Hours: Full Time
Location: 75 Amberley Road, London, W9 2JL
THE COMPANY
Milk Machine is a disruptive Creative Agency that ideates and produces content and campaigns for Brands, Advertising Agencies and Channels.
Driven by curiosity, the studio is known for creating work that is irreverent, provocative, and deeply connected to the audiences it understands. With award-winning expertise in advertising and branded content, Milk Machine is dedicated to pushing the boundaries of what can be achieved when creativity and production meet. As a part of Mad Cow Films, they have access to a wide network of talent and clients around the globe, as well as their own network of freelancers & creative talent.
Milk Machine has worked with global brands including Samsung, Mastercard, ATP, Dove, UberEats, Disney, and HBO and recently produced several short films currently on the festival circuit.
OVERVIEW:
As the Head of Production & Operations you will be responsible for overseeing the Direct to Client, Branded Content and Short Film arm of the business as well as overseeing the day-to-day smooth running of Milk Machine. Looking after the production and management of a variety of outputs from creatively challenging content to logistical service jobs, you will be involved in working across a range of budgets or project types.
You will be involved in helping the team to improve processes and grow their capacity in the longer term. Identifying opportunities for sharing resources and talent and enabling teams to consistently deliver creatively outstanding work within a nurturing and supportive environment.
Ideally, you will have extensive experience delivering creatively excellent content across branded, Digital, TVC’s and a proven track record delivering projects on time, to budget and with a high production value.
Working closely with Executive Producer Pete Chambers and Creative Director Francesco Loy Bell, you will be accountable for overseeing productions end to end, as well as managing freelance productions staff and crew.
Having worked with well-known clients from pitch to delivery you will be known to a wide range of agency producers and brands. You will also know how to work with top-level talent and artists.
This role would suit a driven, calm, confident and competent individual who sees the opportunity to be a significant part of growing business.
PRODUCTION RESPONSIBILITIES:
* Deliver top-tier creative and video content.
* Ensure budgets meet gross margin targets and maintain cost oversight.
* Recruit and nurture exceptional new talent. Including managing the director network and building custom showreels.
* Pitch, develop, oversee, and approve treatments for Milk Machine’s jobs.
* Managing the bidding and budgeting process to ensure pitches align with client expectations, project goals, and financial targets.
* Collaborate with the CD on strategies to attract new clients and work on new business outreach & strategy.
* Maintain strong existing client relationships.
* Align pitches with realistic output versus budget expectations.
* Overseeing post-production stages, including edit reviews, asset management, and final delivery.
* Ensure delivery milestones are met.
* Uphold all contractual deliverables.
* Provide regular updates to Senior Management/Founders, escalating issues promptly.
* Demonstrate excellent presentation and pitching skills.
* Perform effectively under pressure and tight deadlines.
* Stay up to date on regulations, including copyright, data protection, and public liability, ensuring compliance.
* Adhere to health and safety standards.
OPERATIONAL LEADERSHIP:
* Allocate resources for pitches/projects across the company, pitch team, PMs/PAs, and freelance artists to ensure efficiency and creativity.
* Approve investments in software, hardware where required.
* Validate internal costs, budgets, schedules, and processes for pitches and bids.
* Manage project reconciliations.
* Oversee contracts, insurance, security for permanent hires and freelance staff.
* Build and maintain relationships with external partners and suppliers.
ADDITIONAL:
* To be an ambassador for the business at all times.
* Have a high level of written English.
* Overseeing publication of work across social media and website, in collaboration with internal and external teams.
* Experience working with Monday.com, Frame.io, and Google Drive.
* A background in branded content and advertising is preferred but not essential.
* Be available to travel where necessary.
Salary is commensurate with the role and would be negotiated with the successful applicant.
Seniority level
Executive
Employment type
Full-time
Industries
Advertising Services
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