Creative Specialist (Videographer)
Based in Peterborough – 3 days per week onsite
8am preferred start time
This role will be part of a Global team that supports service training and new product introduction. The Creative Specialist will work closely with the training side of the team. There is 1 other videographer based in the US and the 2 roles will collaborate together
The main skill that will be needed is the Videography skillset
The team have 10-13 different videos that need to be created throughout the year
Duties will be based around working the camera, give guidance to those participating – helping with script writing, developing and producing videos
Customers, dealers, distributions networks are the audience
Able to identify right type of content for right audience
Not a TV production type role, no work out in the field – it will be developing business related videos
Also need traditional comms skillset (Oral and written) ie writing articles for news letters or comms around specific projects
Graphic arts capability
Presentation skills
Half team in us and half in uk so experience working in global environments would be great
Flexibility will potentially be needed due to time zones
Ideally someone that has experience of Adobe software. Client currently use: Adobe Pro
Video animation experience would also be really useful
Role Definition
Produces graphic designs, using a variety of techniques and software, for both print and electronic communications (e.g. promotions, advertisements, and instructional materials) distributed through a variety of media outlets.
Responsibilities
• Create informative and entertaining graphics, photographs, audio, video, and other visual elements for visual communication media within the field.
• Interprets customers' project needs into feasible creative ideas and information; provides recommendations in the creative production process.
• Participates in the collection of customer needs for creative work and gives suggestions on the implementation of strategic plans for creative execution.
• Adhere to the company’s brand voice and appeal to the target audience to increase public engagement
Skill Descriptors
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Level Basic Understanding:
• Focuses activities on developing and maintaining positive customer relationships.
• Discusses general differences between internally and externally focused organizations.
• Cites the cost and benefits of good versus poor customer service.
• Explains why customer satisfaction is important to successful product/service delivery.
Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Level Basic Understanding:
• Demonstrates a basic understanding of the concept of collaborative processes.
• Explains the concept of collaboration as applicable to organizations.
• Provides examples of how collaboration has helped achieve organizational goals.
• Contrasts collaborative with competitive operating styles in organizations.
Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
Level Working Knowledge:
• Shares ideas and is open to other opinions and views.
• Analyzes own assignments and work environment for creative changes.
• Exhibits interest in new ideas and experimentation.
• Contributes to and encourages new ideas; builds on suggestions of others.
• Explores possibilities and their viability.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Basic Understanding:
• Provides examples of the characteristics of effective business relationships.
• Identifies key business relationships in own organization.
• Describes the nature of a productive business relationship.
• Explains the benefits of building business partnerships.
Vendor/Supplier Management: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g. vendors, service providers, contractors, consultants and suppliers).
Level Working Knowledge:
• Works with vendors to assure that products or services are delivered to time and quality specifications.
• Provides feedback on vendor performance to responsible contract administrators.
• Resolves routine issues or problems with vendors in organization's best interest.
• Identifies communications bottlenecks and recommends appropriate solutions.
• Builds effective working relationships with counterparts in vendor or supplier's organization.
Promotion and Marketing Communications: Knowledge of different promotional and marketing communication techniques; ability to use different marketing channels and tools in combination to focus on how a business communicates a message to the market.
Level Working Knowledge:
• Abides by the organization's policies on promotion and marketing communications to enhance business outcomes.
• Analyzes audiences during promotional and marketing communication events, to understand their perspectives.
• Assesses alternative delivery mechanisms for promotional and marketing communications.
• Assists in the development of marketing communication materials.
• Identifies communication barriers that hinder the objectives of marketing communication and resolves them.