Credit Controller - Up to £26K PA DOE – Accrington - Hybrid & Flexible Working
National Care Group are pleased to be recruiting for an ambitious Credit Controller to join the department. You will join a small and friendly team working in an exciting role.
The ideal Credit Controller will have a sound knowledge and proven track record in collections, cash forecasting and complex billing reconciliations. A willingness to engage with internal and external stakeholders is a must, along with proficient Microsoft Excel skills.
This is an excellent opportunity for a Credit Controller looking for their next challenge to make a mark on the business and help drive growth.
Key Responsibilities and Duties:
You will get the opportunity to undertake the day-to-day O2C activities including identifying overdue customers and chasing proactively, performing customer statement reconciliations, payment allocations, processing and resolving customer queries, and identify potential risks of losses. This role will give you lots of variety as you will be spanning across multiple of our entities, supporting and partnering them and playing a key role in the successful collections of payments.
The main responsibilities would be:
1. Ensure all assigned ledgers are proactively chased within their terms of payment
2. Cash receipt allocation, obtaining remittances where needed, ensuring all payments and credits are accurately cleared on the accounts
3. Ensuring that any cash collection problems are promptly reported to the Team Leader, and appropriate action is taken
4. Obtaining correct email addresses for funders to ensure invoices and statements are received
5. Managing internal and external stakeholder relationships in their day-to-day activities ensuring that all requests made are resolved in a timely manner
Desirable attributes and experience:
1. Minimum of 2 prior years of experience in O2C/Accounts Receivable/Credit Control function
2. An understanding of Account Receivable and credit control processing activities
3. Experience in resolving customer queries promptly and accurately
4. Experience of managing medium to large ledgers with volume chasing by phone, email, and letter
5. Computer skills including the ability to operate computerised accounting, spreadsheet (Excel), and email (Outlook) at a proficient level
6. Excellent written and verbal communication skills
7. Accuracy and attention to detail
At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!
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