Sales and Marketing Manager/BDM - Microsoft
Location: Remote + Some Travel to the Derby Office
Salary: £40,000/£50,000 + Commission + Benefits
Job Overview:
As a Business Development Manager, you will be responsible for building and managing relationships with key clients, ensuring their IT strategy aligns with their business goals. You will act as a trusted adviser, leveraging your knowledge of Microsoft Cloud technologies, including Modern Workplace and Security solutions, to provide tailored solutions that drive value and long-term success. Your primary focus will be on business development and client retention, ensuring revenue growth and elevated levels of customer satisfaction.
You will be responsible for driving business growth by identifying, securing, and managing the onboarding of new clients with a focus on selling JCS Bespoke Enterprise Solutions including all Microsoft Cloud-Based Solutions. The role involves building long-term partnerships with clients, meeting revenue targets, and enhancing the company's market share in the digital ecosystem.
Key Responsibilities:
1. Act as the main point of contact for a portfolio of clients, maintaining and nurturing strong, trusted relationships at senior levels.
2. Understand client needs, business challenges, and goals to align Microsoft Cloud solutions with their IT strategies.
3. Regularly engage with clients through meetings, calls, and strategic reviews to ensure satisfaction and identify upselling opportunities.
4. Drive revenue growth through the identification and development of new business opportunities within existing accounts and new prospects.
5. Collaborate with the sales and technical teams to develop and deliver proposals, pitches, and presentations to secure new business.
6. Achieve or exceed sales targets and KPIs for client retention, revenue, and profitability.
7. Provide clients with expert advice on Microsoft Cloud technologies, focusing on Microsoft 365, Azure, Modern Workplace, and Security solutions.
8. Stay up to date with the latest advancements in Microsoft technologies and IT security to ensure clients are receiving best-in-class services.
9. Work closely with technical teams to design and implement solutions that meet client requirements and deliver measurable value.
10. Develop and execute strategic account plans to achieve business growth and ensure long-term client satisfaction.
11. Monitor and report on account performance, including client feedback, satisfaction levels, and service delivery success.
12. Forecast sales revenue and provide regular updates to senior management on the status of accounts.
13. Work closely with cross-functional teams, including pre-sales, technical consultants, and project management, to ensure seamless service delivery.
14. Serve as a mentor and leader within the sales team, sharing knowledge and contributing to the overall success of the business.
Qualifications & Experience:
1. Ideally 5 years' experience in an Account Executive or senior client-facing role within direct sales IT services, ideally working with Microsoft technologies.
2. A strong track record of managing and growing accounts, meeting sales targets, and delivering exceptional client service.
3. Strong understanding of Microsoft Cloud technologies, including Microsoft 365, Azure, Modern Workplace, and IT security solutions.
4. Experience working in a Microsoft Partner environment is highly advantageous.
5. Demonstrated ability to identify and capitalise on business opportunities, both within existing accounts and new clients.
6. Proven experience in developing and executing account strategies and sales plans that drive growth.
7. Exceptional interpersonal and communication skills, with the ability to build strong client relationships and manage stakeholders at all levels.
8. A consultative mindset, with a focus on understanding client needs and providing tailored solutions.
Salary & Benefits:
1. Competitive base salary with commission structure.
2. Performance-based bonuses.
3. Health Insurance.
4. Pension Scheme.
5. Flexible working options (Hybrid).
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