Ward Clerk - Integrated Assessment Centre - Band 2
Pilgrim Hospital is situated on the outskirts of the market town of Boston and serves the population of the whole of South and Mid-Lincolnshire providing emergency and acute inpatient care, elective and emergency surgery, outpatient services and much more.
The Integrated Assessment Centre is a 25 bed unit which takes medical and surgical referrals in from the Emergency Department and Urgent Care. This is a busy fast paced unit with a daily turnover of up to 40-60 patients.
The team have been established over the last five years and are professional, knowledgeable, friendly and welcoming. There is a real 'team' atmosphere on the unit which is reflected in our excellent retention of staff and high fill rate of job vacancies.
Main duties of the job
The Ward Clerk duties will include:
1. Communicating with all visitors to the ward.
2. Answering the telephone.
3. Updating CareFlow (computer system) with all admissions/discharges.
4. Ensuring all medical notes and current inpatient notes are filed correctly.
5. Overseeing RDC ordering and ensuring stationary stock is well maintained.
The above list is not exhaustive as you will also be expected to support with the collection of data that is completed on a daily and monthly basis. This data is specific to the ward.
Informal visits welcomed and actively encouraged to fully appreciate the role.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
Person Specification
Qualifications
* Ability to use basic data input/word processing.
* Basic general secondary education.
* MEDWAY Training.
Experience
* Working in a customer care/administration environment.
* Previous experience in a hospital/care environment.
Skills
* Ability to evidence/demonstrate key values and behaviours in line with the Trust framework.
* Good organisational skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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