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Commercial Service Advisor required in Eastbourne, East Sussex!
* Commercial Main Dealer
* Basic salary up to £27,000 + Bonus!
* Monday to Friday only! 08:00 - 17:30
* NO WEEKENDS
Our client, an LCV Main Dealer with over 20 years of trading, is seeking a Commercial Service Advisor for their Service department in Eastbourne, East Sussex.
Our client represents several brands at over 14 locations across the Southeast of England, known for their innovation, reliability, and value-for-money. They pride themselves on customer service, with every member of their 350+ team having the customers’ best interests at heart.
They are seeking an experienced automotive service advisor, ideally with experience using the Pinnacle DMS system, although full training can be provided for their busy service department.
What's in it for you as a Commercial Service Advisor?
* Basic salary up to £27,000 + Bonus
* 08:00 - 17:30 Monday to Friday only! NO WEEKENDS
* Career progression
* Brand training
* Employee wellbeing program
* Discounts on products and services
Duties of a Commercial Service Advisor with our client
* Attending to customers when dropping off and collecting their vehicles for service/repair
* Taking accurate notes of the customer's requests and communicating them to the workshop team
* Keeping customers updated during the day with the progress of their vehicle
* Costing and gaining permission for any additional work found
* Preparing and presenting the customer invoice and associated paperwork
* Giving a full explanation to the customer of the work undertaken
* Presenting service products such as service plans, extended warranties, etc.
What our client expects of their Commercial Service Advisors
* Experience working within an automotive Service Advisor role
* IT literate
* Customer focused
* Ability to upsell
* Excellent customer satisfaction skills
* Confident communication skills
* Ideally experience with Pinnacle DMS
* Organisation skills and ability to manage customer appointments
* Full UK Driving Licence – preferably clean
This Service Advisor vacancy is based in Eastbourne. Our client is ideally looking for motor trade experienced applicants.
We will not send your CV to a job until we have spoken to you, so it is imperative that you provide a daytime contact number, preferably your mobile number.
If you are interested in hearing more about this Commercial Service Advisor vacancy or any other automotive jobs within Sussex or Hampshire, please contact Lee Squire at Perfect Placement today.
Perfect Placement is the UK's leading Automotive Recruitment Agency. If you are looking for a new Motor Trade Job, contact our team of specialists today.
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