Join our Team Become a champion of our high-quality products, great value offers, and excellent customer service in our Foods section. We seek passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers. You will be a brand ambassador ready to recommend our newest Food products, ensuring customers feel truly valued every time they shop with us. Key Responsibilities Serve our customers efficiently, both on the shop floor and at service points. Keep the store clean and tidy, ensuring that our shelves are always stocked with product. Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities. Proactively engage with customers to understand their needs, make recommendations, and deliver remarkable service throughout their visit to store. Build expert product knowledge to sell and recommend our products and services. Receive training to utilise all digital tools and communication channels to deliver for the customer every time. Key Capabilities High levels of customer service. Commitment to delivering excellent work with great attention to detail. Openness to feedback, asking for it regularly. Accountability for planning and managing own workload efficiently. Strong communication skills. Adaptability to changing situations. Building positive relationships by being a good listener. Good level of digital capability. Inclusion and Diversity M&S is revolutionising how we work, aiming to lead the retail industry into a greener, more inspiring digital era. We commit to an active Inclusion, Diversity, and Equal Opportunities Policy, starting with our recruitment process. We invite applicants who require reasonable adjustments during recruitment to share their needs for a fair and transparent assessment process.