Senior Sales and Account Manager (Food & Beverage)
Location: Windsor, UK
Salary: Up to £65,000 per annum + Commission
* Up to 15% bonus
* Private Medical Cover
* Life Cover
* Income Protection
* Critical Illness Cover
* Pension
* Social Events
* Holiday - 25 days per year plus your Birthday and Bank Holidays
* Gym Membership – 50% off at Snap Fitness, Windsor
As global specialists in passenger solutions, supply chain services, and sourcing for airlines and airline caterers, we operate globally as part of dnata, one of the world’s largest combined air services providers. Are you ready to become part of our story?
Job Purpose
The Senior Account Manager (SAM) is responsible for leading and exceeding sales & profit targets for the region through the development and execution of strategic business strategies. The SAM will drive growth by acquiring new net sales, increasing sales to existing customers, and maintaining customer retention. Collaboration with operational and cross-functional teams is essential to ensure exceptional service delivery and customer satisfaction.
Key responsibilities
* Take ownership of sales budget performance and engage in contract negotiations with key stakeholders across the UK/EU.
* Expand market share and achieve sales & gross margin objectives.
* Lead negotiations and strategy with key prospective accounts.
* Conduct quarterly meetings with key prospects and customers to review performance and strategize.
* Cultivate and manage commercial relationships for En Route in the region.
* Develop insights into customer businesses and establish strategic partnerships.
* Understand customer business development plans and align En Route's support to enable their success.
* Conduct periodic product/range reviews to ensure offerings meet account needs.
* Generate market activity reports and present findings to the senior team.
* Provide accurate and timely performance, financial, and volume forecasting for accounts.
* Collaborate with Marketing to analyse competitor activities and propose strategic changes.
* Develop and implement a strategic sales plan in coordination with Commercial, NPD, and Creative teams.
* Contribute to business development initiatives in the region.
* Ensure adherence to approved business case and pricing models.
* Manage project implementations in collaboration with the operational team.
* Inspire and motivate the local team to enhance performance.
* Provide monthly reports to the senior management team.
* Maintain accurate CRM data management for effective opportunity tracking.
* Establish measurable goals for sales and overall growth aligned with En Route's vision.
Person Specification
Qualifications and training
* Educated to University Degree level or equivalent business experience.
* Experience partnering with Key Account customers.
* Sales and/or Airline Catering experience and at least 5 years in strategic sales or commercial account management.
Knowledge and skills
* Proven sales ability and customer account development.
* Strong commercial awareness required.
* Understanding of the Airline Industry.
* Experience in regional catering/food/logistics markets.
* Highly numerate to interpret and produce financial plans, account profit, margins, etc.
* Good data and business analysis skills.
* Able to construct and deliver influential commercial selling presentations.
* Native speaker level English (spoken/written), plus one European language.
* Must have the right to live and work in the UK.
Job Dimensions
* Geographic Responsibility: Europe
* Type of Employment: Full time
* Travel Required, primarily within Continental Europe.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Business Development, Customer Service, and Sales
Industries: Food and Beverage Services and Food and Beverage Manufacturing
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