This company manufactures bespoke windows and doors for a range of vehicles from ambulances to welfare units supplying customers across the UK and in Europe.
Their customers rely on them to provide quality products and excellent customer service. Currently growing they need to add to their team and as part of a small close-knit Sales team working in a fast-paced office there is plenty of scope for job satisfaction.
THE ROLE:
You will play a key role in achieving satisfaction for their customers from initial contact through to the delivery of the product. Key elements are;
interaction with the customer by phone and e mail to understand their needs
accurate order processing and confirmation with customer
preparation of internal worksheets and specifications for the factory
preparation of delivery paperwork for own van and external carriers including export
communication with the customer regarding deliveries, payment etc.
preparation of quotations for special products using spreadsheet provided
KEY SKILLS & EXPERIENCE:
Confident verbal and written communication. Experience of working in a customer facing role with customer satisfaction as key indicator
Attention to detail with a desire to get things right first time
Numerate
Mature and responsible attitude to work, taking responsibility for own actions and working as part of the team
IT- e mail, Excel, Sage (or similar)
SALARY & BENEFITS:
£24,000 - £26,000, dependent on experience
Staff bonus at about £200 per month when target reached.
Pension
20 days holiday + public holidays.
hours are 8.00 – 4.30, 8.00- 2.00 Friday
They are near the entrance to Sherburn Industrial Area and have free car parking. The rail station is 5 minutes’ walk away and is on the York to Selby and Hull and the York to Sheffield routes.
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