Operations Supervisor - Sheffield, Sheffield
Client: Sephora
Location: Sheffield, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 78259dd5757d
Job Views: 5
Posted: 30.03.2025
Expiry Date: 14.05.2025
Job Description:
Location: Meadowhall Shopping Centre, Sheffield
Type of contract: Permanent, Full Time 40h
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
As an Operations Supervisor, you will play a key role in driving operational efficiency and managing stockroom activities. In addition to overseeing stock operations, you will mentor Beauty Advisors Operations on stock processes, helping them develop a deeper understanding of stock management and its impact on the customer experience. Your leadership will focus on optimising processes, improving inventory management, and ensuring effective loss prevention strategies. This position requires a dynamic individual who can elevate both team performance and operational standards to support the store’s success.
Key Responsibilities:
* Supervise, train, and coach Beauty Advisors Operations and store staff on stock organisation, safety procedures, and inventory management to enhance efficiency, reduce waste, and uphold customer service standards.
* Conduct regular performance evaluations, set clear performance goals, and create personalised development plans.
* Foster a positive, collaborative, and creative team environment.
* Support senior store management in managing employee relations (ER) issues.
Stock Operations & Loss Prevention:
* Oversee accurate inventory control, ensuring stock levels are maintained.
* Receive, inspect, and process incoming deliveries.
* Manage stock replenishment to ensure product availability.
* Monitor loss prevention protocols and conduct regular stock audits.
Operational Excellence & Customer Support:
* Optimise stockroom procedures and assess operational processes.
* Collaborate with the store team to ensure product availability.
* Maintain an organised stockroom layout.
* Assist customers with product inquiries.
New Store Opening Procedures:
* Support the setup of the new store by participating in unboxing deliveries and stocking shelves.
Skills:
* Proven experience in a leadership or management role within the retail industry.
* Experience with stock management software and proficient computer skills.
* Strong ability to analyse store performance and drive sales.
* Excellent communication and interpersonal skills.
* Knowledge and experience in handling employee relations (ER) issues.
* Strong organisational skills and attention to detail.
* Flexibility to work evenings, weekends, and holiday seasons.
Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store.
Join us and belong to something beautiful.
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
#J-18808-Ljbffr