Branch Administrator - Hire Administrator
Join an experienced team with, a leading plant hire business just outside of Reading.
With a diverse fleet of equipment and a commitment to excellent customer service, they provide essential machinery and tools to construction, infrastructure, and industrial projects across the region.
**Position Overview:**
We are currently seeking a motivated and organized individual to join us as a Hire Controller / Hire Administrator. This role is pivotal in ensuring the smooth operation of our plant hire services, managing the allocation and scheduling of equipment, and providing exceptional customer support.
Monday to Friday 7.30 - 5pm.
**Key Responsibilities:**
- Handle incoming enquiries via phone, email, and in-person, providing information on available equipment and pricing.
- Coordinate the hiring process from start to finish, including issuing contracts, processing orders, and arranging delivery or collection of equipment.
- Maintain accurate records of all hires, including contracts, invoices, and equipment status.
- Liaise with drivers and operators to schedule deliveries and collections in a timely manner.
- Respond promptly to customer queries and issues, ensuring their needs are met efficiently a...