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Mansfield, Nottinghamshire, GB, NG18 1BA
Contract Type: Casual
Job Advertisement:
Location: Water Meadows Leisure Centre
Working hours: Casual, as and when required between Monday to Sunday
Salary: £8.60 to £11.44 per hour + excellent benefits
Here at More Leisure Trust, our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly, and fun. To deliver those services takes an enthusiastic and customer-focused team - and right now we are looking to recruit for a Casual Receptionist to join our centre.
As the Receptionist, you will be the first point of contact for our customers. Your role is to provide concise customer information and service regarding the facility and its offerings. The role will involve a high level of customer interaction, which will be face-to-face, via email, and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
You will help facilitate a safe, fun, and professional working environment with excellent training and development opportunities.
About you
We are looking to hear from candidates that have previous experience of dealing face-to-face with customers in a busy environment, including sales experience if possible.
You will have good communication and customer care skills, maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confidence with using IT systems.
It is desirable that you hold any customer service qualifications as well.
Why Serco
A place you can make an impact: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service, and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A place you can count on: It takes a diverse team to support our Leisure business, and we’re big on internal progression. So, whether you specialize your skills, undertake additional training, or progress into senior management, you’ll find all the opportunity you need to evolve your career.
A place for you: Our staff are dedicated to providing the best possible service for our customers, and we welcome those who take similar pride in their work.
What we offer
* All Leisure benefits Employee Benefits (moreleisure.com)
Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries or requirements. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
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