Network Development Manager, Wireless Engineering
Amazon OpsTech Engineering is looking for a highly motivated Development Manager for our Wireless Reliability team. The Reliability Engineering team owns ensuring our wireless products and designs are highly available and reliable for our customers. We identify, mitigate, and ultimately resolve risks within our network, validate solutions and operational readiness, and partner to deliver scalable software solutions that reduce TOIL or enable greater use of human effort. The Development Manager develops the networks for all of Amazon’s fulfillment business supporting retail operations. If you are passionate about helping build next-generation networks that Robotics and IoT in the retail space, this is the role.
As Engineering Manager, you will be responsible for leading a team of experienced development engineers and have ultimate responsibility for global, end-to-end delivery of one of the key areas, including architecture, capacity management, implementation, operational standards, and process management. At Amazon, we expect our technical leaders to be able to dive deep and get involved in addition to being strong managers.
As a manager within the Networking team, you will be expected to drive operational excellence in everything we do. This includes creating workable processes and procedures to improve efficiency in our day-to-day tasks and projects. You will work closely on supporting our internal customers and ensuring that their needs and issues are being addressed.
Key Responsibilities
1. Network Development: As an engineering manager, you are responsible for delivering highly scalable network architectures that are globally deployable.
2. Network Measurement: As a Network Engineering manager, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of our project plans, build schedules, issues, and cycle times.
3. Performance Management/Team Health: You will own all facets of performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and soft skill mentoring in order to maintain a well-rounded, truly innovative organization.
4. Incident/Change Management: You will be integral to developing and improving incident and change management within the Networking space. Responsibilities include driving initiatives regarding improvements to existing tools & processes and providing feedback on new practices & procedures.
5. Recruiting and Hiring: You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth.
Minimum Requirements
· A Bachelor’s degree from an accredited institution with a focus in Computer Science, Electrical Engineering, or another related field.
· Excellent design, implementation, and skills combined with a proven documentation methodology.
· 2+ years’ experience in designing and operating large-scale, production networks.
· 3+ years of experience with major routing protocols.
· 3+ years of experience with routing and switching hardware, or experience with wireless deployments and equipment.
· Ability to mentor team members.
· A genuine passion for building systems that are simple and work well.
· Excellent written and verbal communication skills.
· Ability to work shifts.
· Ability to work on-call - during normal business hours and/or outside of business hours.
· A Master’s degree from an accredited institution with a focus in Computer Science, Electrical Engineering, or another related field.
· Advanced knowledge in automating network deployments.
· Multiple years experience in a networking team with global scale.
· 2+ years of experience building solutions using AWS technologies.
· 2+ years of experience in a high-level programming language.
· Multiple years experience building solutions using AWS Lambda, CFN, EC2, Step Functions.
· Maintaining an active CWNP certification.
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