We are currently seeking an exceptional Stock Controller to join our Bicester Village team on a full-time basis. A solid proven track record within a similar role in luxury or premium retail is advantageous however not a must. Scope Responsible for: · ensuring the stockroom organization to maximize the store productivity · monitoring the stock levels and supporting the activities of the Sale Staff · guaranteeing the stock and inventory control and managing · Acts as the point person for maintaining and supervising all the inbound/outbound merchandise as well as the maintenance and organization of all back of house stock and supply areas · Be a role model ensuring the highest level of client service · Represent the brand as an ambassador by promoting its values and ambitions within the market place · Key Holder (mandatory for Managers, optional for Supervisors) Key Accountabilities · Manage the stockroom organization in order to contribute to the store productivity, in accordance with the DG directives and procedures · In collaboration with the store management, is responsible for: · supporting the Sale Staff, ensuring efficient and fast replenishment of merchandise on the selling floor and shortening the waiting time of the clients · training support on system and stockroom guideline to new stock keeper · Guarantee an effective people management of the Stock Staff: · arrange and conduct monthly coaching sessions with his/her Staff to review performance and provide constructive, timely feedback · handle the Corporate review process for the Stock Staff · Participate to daily store meetings to communicate current business trends, relevant updates and motivate the store employees to perform · Identify store maintenance issues, lighting concerns and work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image · Ensure receipt, quantities, tagging, deliveries of products, articles, and supplies in a timely manner · Prepare new items to be displayed in collaboration with the Sale Staff · Ensure replenishment is done systematically and accurately · Participate in store maintenance · Control and supervise transfers and all other operations in a timely manner · Supervise the flow of goods between storage and shop floor, prepare and control arrangement of articles · Follow daily placement of items for sale, in line with articles available in stock · Plan and undertake inventory operations, and be a stakeholder in monitoring loss-prevention and unknown mark-downs · Communicate on a daily basis with article rotation and propose remedial measures where necessary · Oversee and confirm all receipts, deliveries, outgoing packages, both retail and non-retail · Maintain loss prevention standards through awareness and adherence to store policies · Respond to Corporate regarding discrepancies, missing documentation, etc. · Guarantee the bi annual store inventory accuracy and set up quantitative targets related to inventory control · Be competent in cash procedures and operations and, if needed, provides support to the cashiers team Guarantee: · full knowledge of all shipping and receiving procedures and paperwork distribution · inter-store transfers, RTVs and damages · client purchases, consignments and transfers or deliveries to other locations · PR/Visual deliveries · Store materials, supplies and packaging supplies · furniture moves, special event setup, etc. · Manage Staff uniforms (fitting, order, remittance, alterations, dry cleaning and spare uniforms) · Order office stationery, drinks and food and other relevant tools, coordinate with suppliers, control delivery and invoicing · Uphold grooming and styling standards · Perform other duties as directed · Specification addressed to Stock Supervisor in Agile Cluster · Contribute, in collaboration with the store management, in the execution of the administrative and back office store duties · Contribute to the BoH performance and activities in order to smooth operations and facilitate the collaboration between the FoH and BoH teams · Specification addressed to Stock Manager/Supervisor in Bottom Heavy/Bottom Heavy Multi-site Department/Top Heavy/Full structure Clusters · Support the store management in the execution of the administrative and back office store duties · Contribute to the BoH performance and activities in order to smooth operations and facilitate the collaboration between the FoH and BoH teams · Assure to be aligned with his/her FoH and also BoH colleagues Requirements · Self-motivation with positive attitude · Strong team player · Proven and demonstrable track record with successful results in a similar role · Excellent interpersonal and effective communication skills · Eligibility to live and work in the UK