We are recruiting on behalf of a prestigious client who is looking for a skilled ServiceNow Administrator to take ownership of the current ServiceNow platform, managing upgrades, maintaining plugins, and overseeing workflow processes.
Benefits:
* Base salary up to £65,000
* Attractive pension scheme
* Comprehensive health insurance
* 25 days of annual leave (Option to buy more)
* Funded bursary for your own personal development
* Huge retail discounts
* Frequent social events & Incentives
* Funded ServiceNow Certifications
* & so much more!
Key Responsibilities:
* Develop and implement solutions for both internal and external stakeholders
* Perform business analysis and process optimization
* Diagnose issues and design effective solutions, recommending system enhancements
* Customize and configure the ServiceNow platform to align with organizational needs
* Automate processes by creating and managing workflows, business rules, and scripts
* Manage user roles, permissions, and access controls
* Resolve technical issues within the ServiceNow platform
* Work with IT teams to integrate ServiceNow with other systems and tools
* Ensure optimal performance and scalability of the ServiceNow instance
What you will need to be successful:
* Proven hands on experience with ServiceNow platform
* Proficiency in JavaScript/AngularJS
* Background in database design and modelling
* Experience in administering core functionalities of the ServiceNow platform
* Hands on experience with ServiceNow ITSM & CSM modules
* Configuration Management Database (CMDB) with SCCM, InTune, Azure, AWS, SAM/HAM (Desirable)
* Experience with: Service Level Agreements (SLAs), Catalog Builder, Domain-separated data, Flow Designer, UI Builder, Portal administration, Performance Analytics
* ServiceNow CSA Certified Minimum