This ICT Support Technician opportunity offers a private pension scheme, non-contractual Business Performance Related Bonus, 24 days annual leave (rising with service) plus Bank Holidays, a working week over 5 days with an early Friday finish, offering excellent work/life balance.
You will be joining the team of a global specialist in the design and manufacture of high-temperature metal seals for aerospace, automotive, and power generation sectors located in Stanley.
As ICT Support Technician, Your Role Will Include:
1. Responding to requests, logging issues, reviewing requirements against internal policies and processes, prioritising responses, delivering technical support, and hands-on issue resolution to standard operating procedures.
2. Maintaining and supporting company systems, such as Windows clients, servers, and networks.
3. Maintaining cyber security protection and resilience regimes (firewalls, backups, antivirus).
4. Maintaining and supporting network devices such as PCs, phones, mobiles, printers, and switches.
5. Maintaining information security and cyber security records to support audit and compliance.
To be successful in this ICT Support Technician role, you will have proven skills and experience in the following:
1. Delivered excellent, responsive customer-focused service ideally from within an ICT role.
2. Supported the full life cycle for both users and assets (onboarding to offboarding).
3. Managing and maintaining Windows Domain, PCs, Microsoft Exchange, Microsoft Office.
4. Securing Windows clients, servers, and networks.
5. Worked in fast-moving small business environments.
6. Experience of ISO27001 or other information security frameworks.
7. Experience of Cyber Essentials or other cyber security frameworks.
8. Supported disaster recovery activities.
9. Relevant professional qualifications, certifications, or equivalent.
For this ICT Support Technician role, please click 'apply online' and complete the full application process.
We welcome all applications; however, you must be eligible to work in the UK and pass a Baseline Personal Security Standard (BPSS) and a Disclosure and Barring Service (DBS) check.
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