Why choose Durham County Council? We are a forward-looking council and recognise the need for passionate people who share our enthusiasm to deliver fantastic services to the varied communities, people, and businesses of County Durham. To find out more about who we are, who we serve, what we do, and our current and future ambitions, please visit Durham County Council – About Us. WHAT IS INVOLVED? We are looking for an enthusiastic, highly motivated individual to join our dedicated Income and Reconciliations team, responsible for managing the Council’s income streams and reconciling all income and expenditure to major funds. In this role, you will be required to liaise and build good working relationships with internal and external customers. You will be part of a busy team where tasks are varied and challenging due to nature of the work and the environment in which we work in. There are the continuous opportunities to learn and contribute towards service improvements and developments. We currently have two posts available one working full time 37 hours, the other part time 18.5 hours. We encourage you to contact Craig Sheldon, craig.sheldondurham.gov.uk, 03000 267 552 or Danielle Kendrew danielle.kendrewdurham.gov.uk 03000 260494, Transactional Services Team Leaders to arrange an informal discussion about the role. WHAT WILL I NEED? NVQ Level 3 qualification or equivalent or Level 2/3 qualification and relevant experience of income management and/or a banking environment. Experience of operating various computer systems and Microsoft Office software Excellent administrative and communication skills Sound organisational and time management with the ability to meet deadlines Be caring, responsive and customer orientated Flexible Approach to work Willingness to learn and undergo further training Please refer to the attached person specification for the full criteria. If successful, you will be required to apply for a Basic Disclosure. REWARDS AND BENEFITS We offer generous rewards and benefits that are designed to help you perform at your best: Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service. Option to purchase up to 10 additional days annual leave per year. Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year). Hybrid working (home and office working). Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS. Wellbeing Portal and access to an Employee Assist Scheme. Wide range of learning and development opportunities including professional qualifications, coaching and mentoring. Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers). Discounted DCC gym membership. Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT, Armed Forces, Carers, Menopause. Trade Union membership. A range of other salary sacrifice schemes such as car leasing. Rewards and benefits are subject to individual terms and conditions. Take a closer look: Reward and Benefits SOCIAL MEDIA Don’t see the perfect role for you right now? Keep an eye on our social media channels for updates on new opportunities at Durham County Council Follow us on Instagram Like us on Facebook HYBRID WORKING Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part time roles and arrangements are at managers discretion, alternatively you can work all of your contracted hours within the workplace if you prefer. EQUALITY, DIVERSITY, AND INCLUSION We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services. We are committed to ensuring that our employment policies and processes are fair and equitable to all. We welcome job applications from everyone, and successful candidates are considered only on their skills and ability to do the job. As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process. Take a closer look: Equality, Diversity and Inclusion INTERVIEWS Interviews will be held week commencing 12th May 2025. We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran. HOW TO APPLY In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted on-line via the Northeast Jobs portal. Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed. If you have any support needs or require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27 (option 2), or the Recruitment Team via email at RecruitmentResourcesdurham.gov.uk REMOVAL AND LODGINGS Removal, lodging and separation expenses may be available to the successful candidate if at the time of application for appointment their place of residence is outside the administrative area of County Durham and more than 30 miles in a straight line from their new administrative centre, along with several other criteria for eligibility. We collect personal information from you when you register with North East Jobs and make an application. Details on how we process your personal data is available in our Privacy Notice. PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM DONOTREPLYNORTHEASTJOBS.ORG.UK AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL. VPRS/161