Customer Service Desk Assistant - Camberley
Work Hours: 09:30 - 17:30
Salary: £14.45 per hour
This position is covering the below dates:
Tuesday 22nd April
Wednesday 23rd April
Friday 25th April
Tuesday 29th April
Wednesday 30th April
Friday 2nd May
Friday 9th May
There is cover needed very often at the location and you will always be offered the work first and this role may even become longer term.
About the Role:
We are looking for a proactive and detail-oriented Customer Service Desk Assistant to join our team in Camberley. You will play a key role in supporting Performance Managers, interacting with Local Authority representatives, and managing various administrative tasks to ensure the smooth running of our operations.
Key Responsibilities:
To coordinate the monthly Retail Index figures
To ensure that controllable costs are in line with budget
To deal professionally with all customer questions and enquiries
To develop an excellent relationship with retailers and be able to report on trading issues
To work alongside all centre personnel to promote the brand values
To review customer facilities to ensure centre standards are maintained
Engage with Customers: Make every interaction count. A friendly and helpful demeanor builds trust and loyalty.
Know the Centre Inside-Out: Your knowledge about the centre's offerings, events, and surroundings enhances your ability to assist.
Collaborate with Retailers: Strong...