Head Spa Therapist - Manchester, Greater Manchester
Trafford Leisure is looking for an outstanding person to join our team as the Head Therapist. We promise a challenging but rewarding role within a Community Interest Company (CIC) that adds real value to the Trafford and wider Greater Manchester residents.
Trafford Leisure is a community interest company committed to benefiting the Trafford community. We are the largest operator of sport and leisure facilities in Trafford, operating eight indoor facilities, one golf course and driving range, and 31 outdoor football pitches, attracting over 2 million visits per year and employing a workforce of over 300 people. Our team supports, guides, and motivates people and communities to get healthy and be active, and we want YOU to become part of this fantastic team.
The role:
The new spa is state-of-the-art with exciting experiences for our customers to relax, pamper, and indulge.
The Spa includes wellness experiences consisting of 9 different heat experiences, a Relaxation room, a dedicated nail bar, and four treatment rooms.
In this role, you will be responsible for:
* Managing and developing the existing team while recruiting new team members for the Spa as needed.
* Providing professional treatments and experiences to guests.
* Managing the spa environment and treatment diary while maximizing opportunities for guests to enjoy our facilities.
To be successful in your role, you must have:
* In-depth knowledge of treatments.
* Good financial knowledge with the ability to manage costs in line with the Spa budget.
* Able to set targets to ensure the department maximizes all sales opportunities.
* Able to manage multiple priorities and adapt quickly to changing requirements.
* A professional yet considerate approach, accompanied by enthusiasm and a passion for delivering customer satisfaction.
The ideal candidate will embody the Trafford Leisure Values of Making a Difference, being Open and Honest, Valuing Diversity, and bringing Energy & Empathy into all ways of working.
Location: Your primary location will be The Cove Spa Altrincham.
What you can expect from us…
* £14 per hour.
* A progressive, structured, and supportive environment.
* Pension scheme.
* 32 days holiday, increasing to 38 days after 5 years of service (including 8 bank holidays and 2 Trafford Leisure days).
* Company sick pay.
* Health and Ride 2 Work schemes.
* Complementary Fitness Membership for you, saving you up to £450 a year.
* Heavily discounted Fitness Membership for up to 5 of your Family & Friends, saving each person up to £300 a year.
* 24/7 access to a GP.
* Employee health scheme – including Confidential Counselling.
* Employee Assistant Programme which allows you to claim back up to £1150 per year of healthcare costs.
* Access to a Perks at Work scheme for discounts.
* Access to Manchester Credit Union for savings and loans.
Equality, equity, diversity and inclusion (EEDI)
Equality, equity, diversity, and inclusion are critical for the success of Trafford Leisure. We aspire to be a diverse, inclusive, and responsible employer, recognizing that a diverse workforce is essential for bringing fresh ideas and perspectives. We particularly welcome applications from minority, marginalized, and diverse groups and promise a fair and unbiased recruitment process.
If you need any help or support to apply for a position with us, please get in touch. We look forward to receiving your application.
The Next Steps
If you have the right skills and experience in accordance with the role profile that can be found on our website and would like to apply for this role, please complete an application form and send your CV by clicking 'Apply'.
We look forward to receiving your application.
We do not accept speculative CVs from Agencies; any CVs received will be treated as a gift.
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