We’d love to hear from you if you’re: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. Retail Team MemberTo find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video. As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers. You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Rental deposit loan schemeSeason ticket loanEV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.Flexible working whenever possibleEmployee assistance programmeFree parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 23 March 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.For some of our roles at some locations, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you an insight into the role. For these roles and locations you’ll only need to complete an assessment for a particular role type once in any six month period.For other roles apply using a C.V. / cover letter or complete the online application form. Shortlisting is carried out objectively by assessing the information you provide against the requirements of the job as set out in the vacancy details on our website. If you are shortlisted, you will be contacted and invited to attend an interview.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application or interview process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best we can. For examples of how, please see our supporting you page.Equal Opportunities StatementThe National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.Safeguarding StatementThe National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.161599IRC161599MorpethFixed Term p/t (until 01/11/25)Ends: Mar 23rd 271.2 mi from BasingstokeWe’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Wallington, to answer their questions and help them make the most of their day.Salary: £12.25 an hourDuration: Fixed Term Contract until 1 November 2025Hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.Standard shifts will be two 6 hour shifts, one of which will be at the weekend, normally a Sunday. Shift times are 10:45am- 5:15pm. However, flexibility will be required according to the needs of the business.Interview date: Week commencing Monday 24th MarchFor this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.The advertised salary for this role will be in effect from 1st April.Wallington, Cambo, Morpeth, NE61 4ARCompliance.Eligibility to Work in the UK12.25 per hour