About the Role:
We seek an experienced and proactive Quality Engineer to join our dynamic team. You will be responsible for managing and ensuring compliance with ISO 9001 standards and driving a "right first time" culture in both internal production and external manufacturing processes. This role is key to aligning business practices and promoting continuous organisational improvement.
Key Responsibilities:
1. Product Testing: Formalise and implement strategic testing plans for products.
2. Quality Management System: Implement and maintain ISO 9001 standards and other relevant certifications (ISO 45001, ISO 14001), ensuring alignment across all functional groups.
3. Auditing: Conduct internal, customer, supplier, and third-party audits to ensure high-quality standards throughout the organization.
4. Process Improvement: Collaborate with manufacturing engineering to implement lessons learned and drive process improvements.
5. Supply Chain Management: Audit supply chain partners and ensure compliance with quality expectations.
6. Customer Returns & Complaints: Lead root cause analysis for customer returns and complaints, working closely with customer service.
7. Continuous Improvement: Identify and advise on business KPIs and metrics related to quality performance.<...