For more information on the Job Description and Responsibilities please click the link below. More detail about the role Devon has been selected by NHS England to be an exemplar with their People Digital programme and the successful applicant will be sharing their knowledge nationally. The benefits of the People Digital programme are myriad: Scaling will move Devon towards a unified model, at a system level, which takes advantage of common processes, policies, governance, and operating models to deliver a consistent employee experience across the system. Digital will give our frontline workers a consumer-grade experience and simplified route to get support from People Services, through the integration of our people digital landscape and the introduction of an automated and intuitive people portal. It will enable us to have a single source of truth for people data, to support reporting and strategic workforce planning. The post sits within the People Digital Services Products Team which forms part of the One Devon People Digital Services covering the Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust, NHS Devon ICB, University Hospitals Plymouth NHS Trust, Devon Partnership NHS Trust & Livewell Southwest. This post is within the Product Team is responsible for delivering a seamless delivery and usage of a single digital front door (Service Now) to People Services across Devon The day-to-day management of EVA (ServiceNow HRSM), workflow optimisation and development plus management and development of enhancements within the Product. Designing and building front end technology (XML, HTML, AngularJS, Jelly Script, Web Services, CSS, HTML, JavaScript). Working with clients to agree requirements specification, undertaking technical development and deployment. Managing content and programme of product support including improvement and development of additional functionality (involvement throughout Development Lifecycle). Optimisation and administration of the corporate Service Now foundations such as HRSM (Incident, Problem, Change, Knowledge, Catalogue), Flow Designer, Virtual Agent (VA), Integration Hub (IH) and Configuration Management Database (CMDB) Improvement of automated complex and non complex processes and manual checks on data received, liaison with data providers to address issues.. Maintaining and analyse and troubleshoot business rules, client scripts, UI Actions, UI Macros, CMS Pages, Notification events and Service Portal Ensuring robust application of Information Governance and Policies through planning for backup and recovery of database information, managing system security & user access. Applies NHS Best Practice Guidelines in the administration of secure Health & Social Care Network (HSCN) facing websites and user password management. The day-to-day expert technical advice and support to the EVA Product team including senior stakeholders. Attend meetings as appropriate and, when required, to act as the One Devon People Technology team representative or to represent the Associate Director of People Technology One Devon. Working Pattern: 37.5 hours per week. Monday to Friday - Flexible Interview date: To be confirmed. For further information please contact: Aaron Werner, Software Consultant on aaron.werner@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.