* Role
Contact Centre & Customer Service
* Salary
£23,920 pro rata
* Hours
20 hours/week
* Type
Fixed Term Contract - Part Time
* Closing Date
07-10-2024 at 23:59
* Location
1st Floor, The Yard
Sunderland
Tyne and Wear
SR1 3AW
Customer Service Advisor (Part Time)
3 month temporary contract - office based - part time
Start dates available in October
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality.
Part of the Contact Centre Team, your line manager is the Customer Service Team Leader. This role is based at the Contact Centre at Gill Bridge Avenue, Sunderland.
You will ideally have:
* Great teamwork skills!
* Great written communication skills as all customer contact will be via email and verbally via calls for this role.
* A passion for delivering great Customer Service.
To Note:
The position will be a part time 3 month fixed term temp contract. Shifts will be a minimum of 4 hours in office with 20 contracted hours per week. The hours of operation are between 8.45am - 8pm Mon to Sun with shifts set a week in advance.
If you have the skills to achieve our goals and an affinity for our values, we’d like to hear from you! We actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace.
If you’d like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone.
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