Area Support Trainer
Castle Bromwich, Birmingham
Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - BBQ is happiness!
Hickory’s Smokehouse are looking to recruit a Area Support Trainer to join our award-winning training team!
Are you currently an experienced trainer who is bursting with passion, ambition and ready for your next big challenge?
Are you driven by developing others? Are you a person that can lead and inspire? As a Area Support Trainer, you will be responsible for coaching and developing a team of in-store trainers, as well as motivating and educating our front of house team.
Your role will embrace our ‘Southern Hospitality’ mindset through leading team trips and help us bring our authentic southern style hospitality to the UK. If you hold the qualities to develop others and deliver personalised top-class service, then you might have the spark we are looking for!
Essential requirements of a successful Hickory's Area Support Trainer?
1. Previous training or coaching experience in a similar role or supervisor role within a fast-paced or high-volume restaurant environment.
2. Are you a currently a management trainer in your current role, but have a passion for training those next in line.
3. Ability to motivate, coach, train and develop your team to Hickory's standard and culture.
4. Passionate about delivering an amazing guest experience and pushing team to reach their full potential.
5. Have a welcoming, empathetic, and infectious personality.
6. The drive to find grey areas, think outside the box and never give up on any team member!
7. The ability to evaluate our processes and come with new ideas.
8. Open and honest communication skills, experience of or the ability to give feedback.
9. Can set and maintain the highest standards.
10. As our AreaSupport Trainer you will join us on a full time, permanent basis and you will receive a competitive salary based on experience and potential.
Benefits of joining being our Area Support Trainer:
11. Competitive pay
12. 25% discount for you and 5 friends at all of our restaurants (including Barlounge & Upstairs at the Grill in Chester). This will increase to 50% discount for loyal service
13. Be a part of the No.1 business in the "Top 100 Best Companies to work for in the UK 2022"
14. Birthday reward - A meal on us for you and your friends every year
15. Superb training & progression opportunities with The Hickory’s Academy
16. Qualification opportunities whilst working (Up to A Level and Degree level equivalent)
17. FREE BBQ / Team food and authentic sodas while on shift
18. Christmas Day off work every year
19. Paid occasion days off (Wedding Day, Kid’s first day at school, Moving into your first house and more!)
20. The Red Zone – Our pledge to work life balance.
21. Enhanced paternity and maternity pay
22. Up to £500 refer a friend scheme
23. Chance to ‘give a bit back’ by joining our fundraising activities for Cash for Kids
24. 24-hour access to our wellness programme
25. Stacks of enrichment opportunities including the possibility of once-in-a-lifetime trips to the Deep South!
26. Amazing team parties
27. Company Pension Scheme
So, if you wish to become a part of our Area Support Trainer then please click ‘ apply ’ now!