Our client, a main dealership, is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Manchester.
The Service Advisor role comes with a competitive salary of £30,000 plus bonus with an excellent benefits package.
Company Benefits Scheme:
* Company Pension
* Performance Bonus
Key Service Advisor Roles and Responsibilities:
* Ensure customers are aware of service and repair work required to their vehicles in a professional manner.
* Advise on estimated costs of repairs and work to be undertaken.
* Sell additional products as appropriate to customers’ needs.
* Advise on timescales and collection arrangements.
* Produce job cards on the in-house computer system.
* Update customer and vehicle records.
* Document all warranty work in accordance with manufacturer policy.
* Preparation and completion of invoices.
* Experience in a similar role, as a Service Admin / Service Advisor or similar.
* An ability to sell additional products and services to customers.
* Experience in using commercial databases.
* Excellent communication skills and the ability to deliver outstanding customer service.
* The ability to manage multiple tasks.
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