Job summary Our Patient Flow and Discharge Co-ordinator will be a fundamental member of the Trustwide Site operational team to manage patient flow and discharge. They willmanage patient flow throughout the urgent and emergency care system in order to achieve the quality standards and to provide support to multidisciplinary teams in achieving this goal. They will also oversee the trust discharge lounge operationally and manage patient flow for the elective pathway to provide a single point of contact on a named ward for patients, families, carers and associated people and co-ordinate/contribute to the safe and timely hospital discharge in partnership with other multi-disciplinarycolleagues. They will liaise effectively with professionals throughout the healthcare system in maintaining patient flow and ensuring live bed state information with existing PAS system, Swiftplus and nerve centre, manage community beds, ensuring fair and equitable allocation to community beds across Torbay and South Devon and ensure patients are repatriated in a timely manner as detailed in the Repatriation Policyacross the ICB and wider NHS Responsible for the management of private transport requests and management of the out of hours. They will compile and report daily Trust performance updates and sitreps to NHS England/Improvement and commissioners. Main duties of the job Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. About us The site operational Team are dedicated to promoting a positive safety culture throughout the Trust and ensuring every member of the health and social care team acknowledges their contribution to patient safety and providing a positive patient experience. The team will facilitate efficient and effective patient flow and discharge throughout the Trust, working with all divisions in order to balance the elective and emergency demand. Improving patient flow will ensure that patients are admitted in a timely manner to the most appropriate clinical area, leading to a reduction in patient transfers between wards. The team aims to ensure that patients will be placed in an appropriate clinical setting where there is a competency-based skill mix, and optimum staffing levels to provide safe and consistent care. It is a highly demanding but very rewarding role, requiring multi-tasking, excellent communication skills along with a friendly approachable personality. You will be joining a supportive small team lead by the Trustwide Site operations division leadership team. Based at Torbay Hospital, providing system wide management of patient flow and discharge. Date posted 17 January 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year pa Contract Permanent Working pattern Part-time Reference number 388-6870113-A&C Job locations Torbay Hospital Lowes Bridge Torquay TQ2 7AA Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Person Specification Knowledge and experience Essential oProven relevant experience working in an acute Trust in an admin or clinical capacity to demonstrate understanding of hospital systems and processes relevant to capacity and safe patient flow Desirable oAbility to work with multiple IT/software applications, i.e. use of spreadsheets / compiling statistics Person Specification Knowledge and experience Essential oProven relevant experience working in an acute Trust in an admin or clinical capacity to demonstrate understanding of hospital systems and processes relevant to capacity and safe patient flow Desirable oAbility to work with multiple IT/software applications, i.e. use of spreadsheets / compiling statistics Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Torbay Hospital Lowes Bridge Torquay TQ2 7AA Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)