PRODUCTION MANAGER - Product Development CRAWLEY, SUSSEX UK – PERMANENT Working for an industry leader, Our client is a family run highly successful business who are seeing exceptional growth with their exceptionally highly quality products. Crawley is known for its diverse population, with residents from various cultural backgrounds and ethnicities. This diversity is reflected in the town's restaurants, shops, and cultural events. Job Overview: An exciting opportunity to work with our Client as a Production Manager, who’s approach involves strategically planning, organising, and structuring operational resources to efficiently fulfill customer orders. You will focus on stabilising the operational teams and resources across picking, packing, assembly, finishing, and manufacturing to consistently achieve and maintain key performance indicators (KPIs). You MUST have CNC/Machining knowledge. Preferably metal finishing/polishing/coatings and some packing and outbound shipping knowledge. You will be committed to developing, implementing, and maintaining rigorous quality assurance standards to ensure the delivery of exceptional products and services. By increasing the efficiency of existing processes and procedures, you will aim to enhance manufacturing capacity, enabling the insourcing of 20% of manufacturing activities and meeting crucial delivery and capability KPIs. Furthermore, ensure that all operational activities are completed on time and within budget, while effectively managing, leading, and developing staff. Responsibilities: Implement production systems, processes and disciplines including but not limited to planning, scheduling, and sequencing to ensure best use of resources and on time delivery of Customers’ orders Implement industry leading manufacturing practices covering all manufacturing, finishing, assembly, packing and shipping functions. Implement and improve the quality assurance processes and disciplines and accountable to ensure provide exceptional quality products and services Create and maintain HSE standards ensuring safety of all stakeholders as well as compliance to regulations, the wellbeing of our staff, housekeeping standards through 5S disciplines. Lead, train, motivate and support the team within a time-sensitive and demanding environment, including process improvements and problem resolution. Partner and collaborate with cross-functional teams to improve planning, processes, systems and ultimately customer satisfaction. Budget and cost control Schedule production and assembly activities and the outcomes to comply with QA and OTIF requirements. Accountable for staff conduct, wellbeing, living the values and development Education/Work Experience Requirements: Minimum five years of proven success in a similar production management role Has successfully led improvement projects in job lot production environments with significant demand Strong emotional intelligence and a very good leader of people and change management Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service Knowledge of business productivity software and an aptitude for learning new applications Deep understanding of production processes and related quality management systems Formal production management qualification or training essential (or equivalent technical qualification) Working knowledge of relevant software tools incl MES, MPS, MRP Strong skills in cost control Experience at working on the shop floor Personal attributes / characteristics Displays a can-do attitude Is a team player & builder, believes in the success of the team as opposed to individual ambition Biased to seeking improvement and driving the necessary change. Communicates with candour and displays resilience towards the purpose Excellent problem-solving mindset Rigorous attention to detail, highly organized individual Customer orientated, internal and external Motivated, energetic, and focussed individual Able to develop and maintain an environment of trust, diversity, and inclusion within the operations team. Strong communicator with a desire for innovation and transformation Related technical capacity from metal manufacturing or engineering industry Please note that visa sponsorship is not provided for this position. The candidates must have the right to work in United Kingdom. Please submit your resume in English language. All applications will be handled confidentiality. Only shortlisted candidates will be contacted.