Leadership and management Provide professional leadership and management to all clinical Bank and Agency workers within NBT. Assist with the recruitment, induction and ongoing support for all clinical Bank workers, facilitate ongoing development of individual staff. Always ensure compliance with electronic and evidence-based developments in care to enable patient safety. Support management of complaints received for both Bank and agency staff. Support the management of the Trusts relationship with external agency providers. Provide a proactive interface between NBT eXtra Bank team and key stakeholders e.g. Heads of Nursing, Matrons, Wards/Department/Divisional managers and BNSSG partners. Deputise for the Clinical competence lead, as and when required and work as part of the cohesive Resourcing/NBT eXtra team. Recruitment Assist with the selection, interviewing and assessment of Bank clinical staff including Nursing, Healthcare support workers and Allied Health Professionals. Assist in the development and implementation of strategies for recruitment and retention of Registered Nurses, Nursing Assistants and Allied Health Professionals. Ensure that all clinical Bank staff have a current and up to date professional registration and support their revalidation. Be aware of recruitment and employment legislation issues relevant to nursing. Use the TRAC system and other platforms to facilitate the recruitment process. Support the induction process of new Bank staff into the Trust, operating in accordance with Trust policy, Terms and Conditions. Receive complaints, concerns or clinical incidents from internal and external service users including temporary workers. These could be received verbally, via email and or via Datix. Education Assist with management of non-compliance of essential training for all Bank staff Participate in planning and facilitating education programmes and clinical learning experiences for all Registered Bank staff. Facilitate training development and updates for bank Healthcare Support Workers. Act as a positive role model. Maintain own professional development, accountability and revalidation. Support staff with appraisals and revalidation.