Description Team Manager Nights, CFC2, Dordon. Job Description We are excited to announce that we have a fantastic Team Manager position available at our CFC Dordon site. You will have the opportunity to work in an innovative and fast-paced environment, delivering maximum client and customer value, and truly make an impact on the business. About us Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfillment Centers (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. About the role We are looking for a proactive, energetic and enthusiastic Team Manager at our Customer Fulfillment Center (CFC) in Dordon; North Warwickshire. The successful candidate will be responsible for managing the performance of a designated department within the warehouse of the CFC in an efficient and professional manner, ensuring all targets are met without loss in performance to the business and within the site management structure. As a Team Manager you will lead the daily running of site operations with responsibilities relating to all aspects of site safety and quality of service, delivering operational targets within the agreed budget and time frame. You will report to the Operations Manager and may be required to deputise in their absence, as well as handling all aspects of employee management such as probation periods, absence management and performance management. This role is for 48 hours per week, any 4 days from 7 rotations. Shift - Nights/Days About you The ideal candidate will shape and drive a world class employee experience and environment to attract and retain the right people and lead your teams to foster a culture of respect, identity, loyalty, trust and aspiration where people are engaged and motivated to commit to Ocado and our values. You will also ensure KPIs are a vital focus across your site, including labour turnover, absence rates and engagement scores. You will continuously encourage self-improvement, training and development of your teams to support succession planning and aim to drive and develop initiatives that encourage site-wide engagement and enhance morale. Experience in conducting formal meetings, understanding and applying the relevant policies appropriately is desired. Strong verbal and written communication and numeracy skills are a must and a passion for dealing with people and a focus to achieve employee satisfaction. Knowledge of food safety standards and compliance are preferred and previous experience in a warehouse or logistics environment are essential. What do I get in return? Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. Private healthcare; Car salary sacrifice and Cycle to Work schemes; A range of amazing benefits, including Free Shares and Life Assurance; 15% off your Ocado.com shopping; Company shop offering discounts of up to 70% on groceries from leading brands and major retailers; Exclusive travel, retail and leisure discounts nationwide; 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete); Enhanced Pension scheme, matching employee contributions up to 7% of salary; Employee Assistance Programme