Job summary This is an exciting opportunity to join the team at Barchester Healthcare as an Admin Assistant in a care home setting. You will play a vital role in supporting the smooth running of the home and enhancing the experience of residents and their families. With a focus on providing excellent customer service, you will have the chance to develop your administrative and people skills in a rewarding environment. Main duties of the job As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. Your duties will include answering the phone, handling files, meeting and greeting visitors, and engaging with residents. You'll also assist the management team and help showcase the home to prospective clients and their families. Throughout your work, you'll strive to create a warm, vibrant atmosphere for everyone. About us Barchester Healthcare is a leading provider of high-quality care homes across the UK. With a focus on person-centered care, they are committed to creating a nurturing environment where residents can thrive. The organisation invests in its employees, offering training and development opportunities to support their growth and success. Date posted 02 November 2024 Pay scheme Other Salary £13.10 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1180598288 Job locations Barchester Healthcare Isleworth TW7 6UH Job description Job responsibilities ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential You should have good computer skills, a confident telephone manner, and the ability to multitask. It's also important that you have a genuine interest in people and can build positive relationships with residents, families, and colleagues. Person Specification Qualifications Essential You should have good computer skills, a confident telephone manner, and the ability to multitask. It's also important that you have a genuine interest in people and can build positive relationships with residents, families, and colleagues. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Isleworth TW7 6UH Employer's website https://www.barchester.com/ (Opens in a new tab)