An exciting opportunity has arisen within the Cancer Services Team for a full-time Chemotherapy Support Scheduler.
We are looking for someone ideally with previous NHS experience, who has the ability to work with a number of NHS systems to support the booking and scheduling of patients on chemotherapy treatment. You will need to work well under pressure, and understanding of medical terminology and/or cancer pathways would be beneficial.
If you have the above skills and experience and are able to work in a busy team with a good sense of humour, along with excellent communication and can uphold our Trust values, why not apply!
Main duties of the job
The Support Scheduler will be responsible for the management of Oncology Outpatient Waiting Lists working with the Scheduler to ensure all treatment is booked within the Cancer Waiting Times Standards.
The Support Scheduler will be responsible for complying with Trust Waiting List Policy and National Waiting List targets, by ensuring patients are given appointments on the appropriate clinic as soon as possible according to their clinical priority and to ensure the clinics are filled in accordance with clinic rules and advanced booking processes.
The Support Scheduler will be part of our busy team helping to maintain our waiting list targets and deal with the day-to-day queries from patients, General Practitioners, Consultants, wards, and departments. Receive all incoming telephone enquiries from patients and take appropriate action.
About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all of our staff are double vaccinated against COVID-19, in order to protect the health and safety of our staff and our patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Job responsibilities
For full details of the roles and responsibilities for this role please refer to the full job description.
Person Specification
Education and Training
* ECDL or equivalent
Experience
* Experience of working in an administration role in a challenging office environment
* Experience of dealing with the public, resolving problems and dealing with complaints
* Experience of working in the NHS and/or medical environment
* Previous experience of working in a chemotherapy unit.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Dartford and Gravesham NHS Trust
Address
Regus off site building, Darent Valley Hospital
£25,329 to £26,958 a year incl HCAS per annum
Contract
Permanent
Working pattern
Full-time
Reference number
252-6380579-B
Job locations
Regus off site building, Darent Valley Hospital
#J-18808-Ljbffr