Job Title: Unit Manager
We're recruiting an experienced Unit Manager who is passionate about exceptional food and world-class customer service. The role involves confidently overseeing all catering and service operations for Chartwells, contracted to 35 hours per week.
As a Unit Manager, you will ensure our unit and service counters run smoothly and help deliver incredible experiences. We offer a comprehensive benefits package, including:
* Travel discounts with TUI, Expedia, Booking.com, and more
* Discounts on groceries at Tesco, Sainsbury's, Morrisons, and others
* Access to a Digital GP and wider healthcare benefits
* Cinema ticket discounts up to 44%
* Regular emails with discounts and savings
* Cash rewards on spending, redeemable across various brands
* Free wellness, mindfulness, and exercise classes
* Share discounts with friends and family
* Contributory pension scheme
* Career development programs through Career Pathways and MyLearning
Shift pattern:
* Monday to Friday: Full-time (Days)
* Weekends: Off
This role is contracted to 44 weeks per year.
Key responsibilities:
* Supervise teams to ensure high-quality food and customer service
* Manage in-unit operations, including inventories, budgets, and action plans
* Communicate with line managers to monitor KPIs and targets
* Represent Compass Group UK&I and maintain a positive brand image
* Identify opportunities for new service concepts to increase sales
* Coordinate between customers and internal teams to exceed expectations
* Support and train staff, leading by example
* Implement and review health & safety standards for compliance
Ideal candidate:
* Passionate about food and customer service
* Minimum two years management experience in a similar sector
* Experience managing teams
* Strong financial skills
* Excellent communication and organizational skills
* Motivated and eager to upskill
Chartwells, part of Compass Group UK&I, has been serving nutritious meals in the education sector for over 25 years. We are committed to safeguarding and promoting welfare, with employment subject to pre-employment checks, including DBS and Children's Barred List checks. We value diversity and are committed to equal opportunities.
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