INTERNAL APPLICANTS MUST APPLY VIA MYSELF
Apprenticeships play an important role in our organisation and provide people in our communities with a route in to a challenging and rewarding career with North Lanarkshire Council.
We aim to be a true reflection of the communities we serve, which is why encouraging talent from all backgrounds to join North Lanarkshire Council is important to us. We’ve found that Apprenticeship opportunities are one of the very best ways to equip people with the skills they need to succeed. You’ll be able to make a difference for our communities doing work that really matters.
What’s the role?
As part of the Business & Digital Operations/Support team, this role includes providing first-line IT systems administration, operational and documentation support for the Service Desk, change and problem management systems, ensuring enquires are responded to in a timely manner and excellent customer service is maintained.
To succeed in this role, you will enjoy problem solving, be inquisitive and have a passion for understanding how systems can help us achieve the goals of the organisation.
As part of this 12-month modern apprenticeship you’ll undertake an SCQF Level 6/ SVQ Level 3 in Digital Applications. This Apprenticeship would appeal to anyone who is interested in working in and pursuing a career in digital/IT.
What do I need?
We do look for you to have a desire to learn and develop your own digital skills, as well as be enthusiastic, organised and methodically in your approach to using software systems. You’ll need four National 5 levels or higher at band A-C including English and Maths, and ideally have an IT/Computing/Graphics related subject too. We’re also looking for Apprentices who can help us deliver our exciting ambition and plans for North Lanarkshire. During the selection process we’ll look for you to demonstrate the key strengths we know you’ll need to be successful; ambition, determination, adaptability, personality, ownership, be pro-active and show willingness to learn.
In accordance with Government Guidelines, you’ll need to be aged 16-24 (at the point of starting the apprenticeship) or if you are disabled or care experienced, you’ll need to be aged between 16-29 (at the point of starting the apprenticeship).
Payment Information
SVQ Level 3/4– 16-17 year - £6.40 per hour
SVQ Level 3/4 – 18 -20 years - £8.60 per hour
SVQ Level 3/4– 21+ years - £11.44 per hour
For further information contact