Company Description
Joinus at Accor,wherelife pulseswithpassion!?
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.?
Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.?
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!?
Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.?
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitalityisaworkofheart,?
Joinus andbecomeaHeartist.
Job Description
Job Title: Night Manager
Salary: £29,000 per annum
Hours: 40 hours per week (flexibility required, including weekends)
Start Date: 1st March 2025
About the Role:
We are seeking a dedicated and detail-oriented Night Manager to join our team at [Hotel Name]. This role is pivotal in ensuring the smooth and efficient overnight operations of the hotel, representing senior management during night hours, and maintaining the highest standards of guest satisfaction, safety, and security.
Key Responsibilities:
* Overseeing the nightly audit and reconciliation of hotel operations.
* Ensuring accurate reporting and statistical analysis.
* Supervising and supporting the front office and other departments during the night shift.
* Managing guest relations, handling inquiries, and ensuring top-tier customer service.
* Conducting security checks and ensuring guest safety.
* Supervising room service operations and ensuring compliance with food safety standards.
* Providing leadership and training to night staff, ensuring adherence to hotel policies and procedures.
Additional Information
Experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus
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