As a Front of House Manager, you will lead Heads of Departments to ensure proactive management of teams on site as well as be accountable for recruiting, inducting, training and supporting staff to deliver an efficient, high-quality service to Elior UK, our customers, and clients.
Responsibilities:
* Motivating and managing a team
* Controlling and managing a budget
* Ensuring ongoing team communications, including building internal and external relationships, management reporting, and client liaison to enable operational excellence
* Ensuring compliance with COSHH, Food Safety, H&S, legal regulations, environmental policies, and duty of care to customers and colleagues
* Proven experience of successfully managing a team
* Genuine interest in customer service excellence
* A strong team player, highly confident and positive
* Self-motivated and able to work well unsupervised
* Previous experience within catering is desirable
About Lexington Reception Services (LRS):
LRS is about providing excellent service to our clients and their guests. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service. Working closely together with our clients, we provide a bespoke, sophisticated, and first-class concierge-style service that reflects the environment expected by our client's community.
Benefits:
* Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
* Holiday Allowance: Start with 28 days of holiday (including bank holidays) to relax and recharge, increasing to 31 days after two years of service
* Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times
* Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
* Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
* Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
* Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
* Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme
At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.
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