Administrator for the Learning Disabilities Team (Reading CTPLD)
Band 3
Main area: CTPLD Reading
Grade Band: 3
Contract: Permanent
Hours: Part time - 30 hours per week
Job ref: 371-CFS322
Site: CTPLD Reading, University of Reading
Town: Reading
Salary: £25,329 - £26,958 per annum, pro rata (Incl of HCAS)
Salary period: Yearly
Closing: 24/02/2025 23:59
Interview date: 03/03/2025
We are currently recruiting for a Team Administrator to join our team and support the health professionals that work with Adults with Learning Disabilities in the Reading area.
This is an exciting opportunity to work with a wide range of professionals, providing key administration support to health staff. We work across various settings including people’s homes, residential and supported living services, and day services. We collaborate closely with GP’s, hospitals, families, children services for transition, mainstream health services, and social services.
The successful candidate will have an extensive background in administration, an ability to develop (or eagerness to learn how to) easy read material/letters, and experience working in a busy and fast-paced service. We are looking for someone who is flexible, organized, and possesses a team spirit to join this friendly and professional team. Experience in minute-taking would be an advantage as you will be responsible for minute-taking, along with covering various admin areas and supporting the team referral processes. You will support a wide variety of health professionals and ensure the smooth running of the Team while being able to organize and communicate effectively.
The core hours for this role are 9-5 for 30 hours a week, and we are open to applications from people looking to work flexibly. There will be the possibility of hybrid working, but there is also a need to be in the office at times.
Main duties of the job
1. Be a central point of contact, maintaining effective communication across the service, answering telephones, taking messages, and actioning as appropriate.
2. Type correspondence, reports, and other documentation, sometimes of a confidential nature, to a high standard within agreed timescales.
3. Support the team to organize and ensure the smooth pathway of the referrals into the team, referrers acknowledgments, and input on the RiO system.
4. Help to monitor and review data performance and support the Team Manager with any actions.
5. Assist in the efficient and accurate recording of data on all electronic systems including the Trust’s internal systems (e.g., RiO, ESR, Unit 4 ERP, e-MANAGER).
6. Assist with planning and arranging meetings and events which may be internal or external to the service, ensuring all necessary arrangements are made, e.g., room bookings, equipment, refreshments, etc.
7. Responsible, as designated by the Line Manager, for ordering stationery and other supplies required for the running of the service, maintaining appropriate stock levels.
8. Reflect on own areas of development to support the administration team and engage in regular support and supervision meetings.
9. Comply with all statutory, legislative, and local policies applicable to this post.
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
* Caring for and about you is our top priority
* Committed to providing good quality, safe services
* Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
* Flexible working options to support work-life balance
* 27 days’ annual leave rising with service + opportunity to buy and sell
* Excellent learning and career development opportunities
* ‘Cycle to Work’ and car leasing scheme including electric vehicles
* Access to a range of wellbeing tools and services
* Discounts at hundreds of popular retailers and restaurants
* Staff networks for race, diversity, disabilities, the environment, and armed forces community to support equality
* Generous maternity, paternity, adoption, and special leave
* Free parking across Trust sites
Detailed job description and main responsibilities
For further information about the role, please see the attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Lakshmi Leela on 0118 214 3298 or email: lakshmi.leela@berkshire.nhs.uk who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Interview will be held on 3rd March 2025
Person specification
Education/Qualifications/Training
* Educated to GCSE Grade C (or equivalent), including English and Maths
* Computer literate such as Word, Excel, etc.
* Office-based skills such as RSA, Pitmans, or equivalent
Continuous Professional Development
* To keep up to date with new administrative systems
Previous Experience
* Office-based administrative and telephone support
* Effective working with a range of services, staff, and agencies
* Maintaining computerized and manual information management systems
* Previous NHS experience
Knowledge, Skills & Abilities
* Flexible, adaptable, and able to work using own initiative
* Ability to take direction and work effectively in a team without the need for supervision
* Ability to take accurate minutes and notes
* Ability to handle sensitive and confidential information appropriately
* Knowledge of the role of learning disabilities professionals
Additional Requirements
* Ability to travel to multiple sites
* Car Driver
These are the values that we live by at Berkshire Healthcare:
* Caring for and about you is our top priority
* Committed to providing good quality, safe services
* Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Please find attached the behaviour framework that underpins these values for this job role.
At Berkshire Healthcare, we foster an inclusive workplace where everyone belongs.
We welcome talent from all backgrounds and offer guaranteed interviews to disabled applicants and armed forces community members who meet the minimum criteria.
Please note we may close positions before the advertised date.
Once you have applied, please check your email regularly for updates. All appointments are subject to NHS Employment Checks, and false information may result in withdrawal of offers. For information on how we store your information, please review our privacy statement.
No agencies, please.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
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