Minimum Requirements:
1. Degree from an accredited institution
2. English & Local Language (Common European Framework of Reference C1)
3. Experience in Operations as Area/Operations Manager or comparable experience
4. High proficiency of technical knowledge of at least one Fulfilment process path (Quriosity silver/gold certification)
5. Strong professional experience with Lean, Six Sigma and Kaizen methodologies
Amazon is seeking Snr Site Process Engineers to work in the EU Process Engineering (EU PE) team. The Site Process Engineer is an onsite position.
The EU PE team is a group of operational leaders driving process stabilization, standardization and continuous improvement for the EU Customer Fulfilment Network. This team is essential to establish best in class process performance across all different direct and indirect processes, accelerate implementation of technological advancements and to strengthen the technical acumen and process knowledge for the operational leaders across the FC network. EU PE ensures the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network wide process improvements.
The Site Process Engineer works alongside with the FC Senior Leadership Team, while keeping high collaboration with EU PE functions. This role is responsible to deploy initiatives, build networking and relationships in the FC and drive compliance for the initiatives within an assigned timeline. The Site Process Engineer initiates and implements EU wide improvement activities. This role requires the ability to demonstrate ownership for initiatives, understand the initiatives in details, and influence to deliver meaningful results translating to tangible productivity and efficiency gains in the FC.
Key Job Responsibilities
1. Work on Back to Basics (B2B) initiatives identifying the top opportunities in the FC in comparison with the other EU FCs. Looking for the input metrics with the biggest gap to OP2 and implement the improvement action plan in close collaboration with the local Operations Management team following the standard improvement templates.
2. Oversee the FC improvement program and set focus on most important areas, based on the alignment with the FC Senior Leadership team.
3. Dive deep into the process performance by using available standard reportings or create own data analysis, call out in the daily dive deep meetings and collect feedback from the local team to be able to convert this information into a tangible improvement plan, that matters to the FC.
4. Review the open Action Plans on a weekly basis, engaging the FC stakeholders to complete the suggested actions and reach the desired targets.
5. Collaborate with the central PE functions and other Site PEs from the same region to clarify any doubt process related and leveraging on their level of expertise. Benchmarking initiatives are highly recommended to further reduce variation across the FCs.
6. Work on Continuous Improvement with the FC.
7. Drive network best practice implementation, leveraging local initiative led with local Ops and share them to EU PE for the review.
8. Strengthen the framework used to capture and scale FC innovation.
9. Ensure big projects / ideas from the FC (10M$+ WW saving) are captured in the Operating Plan Q1 (OP1) Project Intake every year.
10. Own the deployment of all the EU network initiatives assigned to the FC, making sure that they are executed with the right timeline, reaching compliance.
11. Partnership with the FC Ops.
12. Be ready to support or lead EU Projects to expand the initial scope and coordinate more than one FC.
13. During Q4 you will be deployed to the site management operational team, based on the need of the building.
14. Ability to travel as needed within your area of responsibility. Domestic and regional travel estimate average: 0-10%. (Subject to change based on business need).
15. Relevant knowledge of change management and continuous improvement methodologies.
16. Excellent communication skills and detail orientation.
17. Ability to thrive in a fast-paced environment.
18. Ability to motivate a team.
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