Job summary To provide a comprehensive administration and secretarial support to the Shropshire Wheelchair and Posture Service, (a specialist clinical and mechanical multidisciplinary team who provide a service to people with mobility problems requiring a wheelchair). Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment. Main duties of the job Share responsibility for reception desk. Be the first point of contact for service users; booking and arranging appointments, general enquires. Book and plan clinics whilst liaising with manufacturer representatives and clinicians. Secretarial support for the service: managing and coordinating diaries, ordering, taking minutes. About us Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff. Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve. Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people. Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance. Date posted 08 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum / pro rata Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 825-6859151-OPS Job locations Wheelchair and Posture Service, Shropshire Rehabilitation centre. Lancaster Road, Harlescott, Shrewsbury SY1 3NJ Job description Job responsibilities Please see the Job Description and Person Specification attached for further information on the role. Job description Job responsibilities Please see the Job Description and Person Specification attached for further information on the role. Person Specification Training and Qualifications Essential Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience Intermediate IT skills RSA 3 / NVQ Level 3 or equivalent Experience Essential Experience of Microsoft Office packages eg. Word, Excel Experience of patient related data collection systems Knowledge and Skills Essential Excellent interpersonal and communication skills - including observation, listening and empathy skills Ability to organise and prioritise Able to work as part of a team as well as independently Able to take responsibility for appointment organisation without direct supervision Knowledge of confidentiality issues Good telephone skills Person Specification Training and Qualifications Essential Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience Intermediate IT skills RSA 3 / NVQ Level 3 or equivalent Experience Essential Experience of Microsoft Office packages eg. Word, Excel Experience of patient related data collection systems Knowledge and Skills Essential Excellent interpersonal and communication skills - including observation, listening and empathy skills Ability to organise and prioritise Able to work as part of a team as well as independently Able to take responsibility for appointment organisation without direct supervision Knowledge of confidentiality issues Good telephone skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Shropshire Community Health NHS Trust Address Wheelchair and Posture Service, Shropshire Rehabilitation centre. Lancaster Road, Harlescott, Shrewsbury SY1 3NJ Employer's website https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)