This is a great opportunity to join the friendly, award-winning team at Avery Healthcare as a receptionist. You will be the first point of contact within the care home, providing professional, high-quality customer service and administrative support to the General Manager.
Main duties of the job
As a receptionist, your focus will be on offering excellent customer service, answering telephone enquiries, and completing a range of administrative tasks to support the smooth running of the care home. This will include maintaining databases, providing administrative assistance to the General Manager, and liaising with the Housekeeping team to ensure the reception area is kept tidy. You will need to have great communication skills, be confident using computers, and have a positive, friendly attitude.
Job Responsibilities
* Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
* Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
* Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
About You
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must:
* Have excellent communication skills both verbal and written.
* Be confident in using computers.
* Have a positive, friendly, and welcoming attitude.
* Have previous exposure to problem-solving and client complaints.
Minimum Requirements
This role will require:
* ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
* Proof of eligibility to work in the UK.
Please note this advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Employer Name
Avery Healthcare Group Ltd.
Address
Avery Healthcare, Alma Court Care Home, Heath Way, Heath Hayes, Cannock.
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