Band 5 - Fixed Term IT Trainers (until 31st July 2025)
An exciting opportunity has arisen for self-motivated, enthusiastic and well-organised individuals to apply for the fixed term IT Trainer posts that have become available to carry out our BAU (Business as Usual) training while the current IT Training Team works on the new EPR system (Cerner Millennium) that is being implemented in June 2025.
The IT Training Department is very busy and the team trains, on average, 500 staff members per month. We provide a large range of IT system skills training to clinical and administrative staff across two hospital sites as well as our colleagues in the community. In addition to training, we also compile/have available eLearning and videos for alternative means of training.
We are looking for IT Trainers who have experience/some experience in the clinical systems listed below, as well as experience in delivering training to groups either in a classroom or via MS Teams setting, and to staff members/colleagues within their workplace.
Main duties of the job
1. Delivery of IT training in the classroom, via MS Teams, and any other designated area/method in accordance with the training schedule using the training resources available.
2. Undertake the relevant preparation for each training session you are taking, including post and pre-course set-up as indicated on the lesson plans for each application taught.
3. Undertake post-course administration in accordance with the departmental process using BEST (BHRUT's in-House Learning Management System) to record classroom session outcomes.
4. Record all personal training figures on the secure metrics document held on the IT Training Team's shared drive.
5. Ensure that any training material used is kept up to date and relevant.
6. Provide 1:1 training in-situ or via MS Teams if identified as a requirement.
7. If required, provide bespoke training for identified groups of staff outside of business as usual (BAU).
8. Provide administrative support as and when required in the absence of the IT Training Team Administrator.
9. Work alongside staff to develop their skills in the workplace.
10. Evaluate the effectiveness of your training session using evaluation forms and verbal feedback.
About us
We're an organisation that is getting better and better. We were the most improved Trust in England for A& E performance in 2023/24. We're no longer in special measures, and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with.
Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve, and the majority are from black, Asian, and minority ethnic groups. More than 400 of them are on apprenticeship programmes, and we're proud to be a London Living Wage employer.
We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A& Es in 2023.
Patients across north east London are benefitting from two new state-of-the-art theatres at KGH, and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.
We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients.
Job responsibilities
The prospective post holder should also have the following skills and qualities:
* Be self-motivated and have the ability to motivate others to learn.
* Be familiar with our clinical systems: Careflow, CyberLab, PACS, and EPRO.
* Excellent presentation skills.
* Excellent verbal and written communication skills.
* Experience in identifying individual learning needs and providing a solution.
* Excellent customer service skills.
* Be flexible in their approach to working with new environments.
* Be aware that all learners are not the same and may have varying training needs.
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online; however, queries regarding the application process, assistance with completion of the application form, or if you require any adjustments (for applicants with a disability) please contact Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989.
Further details regarding the post may be obtained by contacting the manager as per the contact details above.
Person Specification
Skills / Abilities
Essential
* Able to work intuitively and without supervision.
Desirable
* Experience of working in a training role within the NHS.
* Experience of using a Patient Administration System (PAS) or any other clinical application.
Experience/ Knowledge
Essential
* Experience of working in a training role/ mentoring/ assisting in the workplace.
* Experience of working within a busy environment and dealing with people with varying skills and abilities.
Desirable
* Experience of the use and testing of computerised systems and working with clinical teams.
Employer details
Employer name
Barking, Havering and Redbridge University Hospitals NHS Trust
Address
IT Applications
Romford
RM7 0AG
Any attachments will be accessible after you click to apply.
162-6597-PA
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