Deputy Warehouse Operations Manager (Donations) Dual site - Donation Centre in Harrogate and Warehouse in Knaresborough, North Yorkshire We are committed to paying the Real Living Wage. The Benefits We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Warehouse Operations Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. The Role As our Deputy Warehouse Operations Manager (Donations) you will be responsible for stock control and stock movement between our Donation Centre and Warehouse and organising deliveries for van drivers to take stock to our shops. This should all be done in accordance with all health and safety regulations. The sorting of donations quickly and efficiently is a fundamental part of this role, and it is expected that a significant proportion of working time will be spent doing this. Reporting to the Warehouse Operations Manager (Donations) you will support the management of the volunteer team; the organisation of the weekly logistics, communication to the retail teams regarding their deliveries, and ensuring that any requests for specific stock or returns are well managed. Specifically, you will: Lead the team of employees and volunteers to quickly and efficiently sort donated stock. Be responsible for ensuring that donated stock is stored appropriately and safely. Identify if any specific donated stock suits the profile/demographics of specific shops in the retail network and ensure that those items are ringfenced and delivered in a timely manner to maximise income for the charity. Support the Warehouse Operations Manager (Donations) in managing the daily running of the Donation Centre and warehouse, maintaining policies and procedures. Be responsible for planning and administering the weekly logistics, to ensure stock is collected and delivered to the network of shops, and to plan for collections from donors’ homes. Support the management of the volunteer rota on a weekly basis to ensure that both the Donation Centre and warehouse are fully operational during opening hours, and minimise lone working. Support the management of Donation Centre and warehouse volunteers: This will include recruiting, inducting, managing, motivating, and training to ensure a positive working environment. Play an active role as the Duty Manager for the building that you are in, in line with the expectations and requirements of the Business Continuity Plan, and run the site in line with brand standards, and the applicable charity policies and procedures. About You To be considered for this role, you will need: To be trained as a First Aider and Fire Marshal. To be ideally educated to GCSE level or equivalent. To have experience of managing people and volunteers including recruitment and development. To have previous experience in a warehouse or distribution role, ideally within a retail or charity environment. To have commercial awareness to help build and drive sales coupled with the determination and motivation to help build and drive our retail distribution network. To have knowledge and experience of effective stock rotation and management. To have a basic understanding of Microsoft Office programs including Outlook, Word, and Excel. To be highly organised with good time management skills and the ability to prioritise own workload to meet deadlines. To be able to react to quickly changing dynamics and flexibility. To have excellent communication and interpersonal skills. Strong leadership skills with the ability to coach, develop and nurture talent. To be able to work on-site in our Yorkshire Cancer Research Centre, Hornbeam Park, Harrogate and Manse Lane, Knaresborough. A willingness and ability to travel across the Yorkshire region as required. A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include: A check on your employment history, by seeking 2 references A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006 A DBS check at an enhanced with childrens’ barred list level due to the requirement to supervise and train Donation Centre volunteers between the ages of 14 – 18 years old. Application To apply please click on the 'Apply now' button below and upload a copy of your CV and cover letter. The closing date for applications is 09 May 2025. Please read our privacy notice on our website. Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.